Heating Field Officer

Phenna Group; Maidstone, CHESTERFIELD, Hull and East Yorkshire, City of London; Hybrid; GBP 43,000 - 46,000; Full time

Job summary

A leading industry body in the UK is seeking a Field Officer to assess and support members in heating compliance. Responsibilities include conducting compliance inspections, evaluating registrations, and providing technical guidance. Suitable candidates will have relevant heating qualifications, technical knowledge, and strong communication skills. The role offers competitive salary, company car or allowance, and various health benefits.

Benefits

Company car or car allowance

25 days annual leave plus stat holidays

Company pension & sick pay

Health benefits package

Discount schemes for major retail stores

Company-wide social events

Qualifications

• Relevant Heating Qualifications – NVQ Level 3 (or equivalent), domestic heating ACS, or OFTEC qualifications.
• Strong technical knowledge of heating systems and British Standards.
• Self-motivated with strong organizational skills.
• Excellent communication and relationship-building skills.
• Full UK driving licence is required.
• Experience as a vocational assessor is preferred.
• Qualifications in renewable energy technologies like Heat Pumps or Biomass.

Responsibilities

• Conduct compliance assessments and inspections of NAPIT customers.
• Evaluate ongoing approvals for continued registration.
• Plan and undertake a structured schedule of site visits.
• Assess new applicants for registration.
• Build and maintain strong relationships with NAPIT members.
• Respond to technical queries and provide guidance on industry standards.
• Ensure adherence to health & safety policies.

Skills

Heating Qualifications NVQ Level 3 or equivalent

Technical knowledge of heating systems

Organizational skills

Communication skills

Full UK driving licence

Vocational assessor experience

Qualifications in renewable energy technologies

Membership with professional bodies

Education

NVQ Level 3

Job description

Field Officer – Heating (Heat Pumps & MCS Compliance)

Location: Home-Based/Hybrid (UK-Wide)

Key Focus Locations: Somerset (Taunton), Kent (Maidstone), Derbyshire (Chesterfield/Mansfield), Yorkshire (Hull), London (Watford)

Salary: £43,000 - £46,000 (Based on Experience & Location)-Company Car or Car Allowance

Job Type: Full-Time, Permanent

Join a Leading Industry Body & Help Shape the Future of Heating Compliance!

Are you an experienced heating engineer with a passion for raising industry standards? Do you want to step away from the tools while still applying your technical expertise? If so, this Field Officer role with NAPIT could be the perfect next step for you!

NAPIT is a leading Trade Association and Certification Body, committed to competence, compliance, and customer service in the building services sector. We are currently expanding our Technical Team and are looking for Field Officers across the UK to assess and support our registered members.

The Role:

As a Field Officer, you will conduct assessments and inspections to ensure compliance with Competent Person Schemes (CPS), Microgeneration Certification Scheme (MCS), and Energy Efficiency Measures (PAS 2030: 2023). Your expertise will help registered members meet the highest industry standards while also providing technical support and guidance.

Key Responsibilities:

• Conduct compliance assessments and inspections of NAPIT customers.
• Evaluate ongoing approvals for continued registration, improvements, or rejections.
• Plan and undertake a structured schedule of site visits in coordination with the scheduling team.
• Assess new applicants for registration and conduct audits in different geographical areas when required.
• Build and maintain strong relationships with NAPIT members while delivering excellent service.
• Respond to technical queries and provide guidance on industry standards, codes of practice, and British regulations.
• Ensure adherence to health & safety policies and all company policies.

Who Are We Looking For?

• Relevant Heating Qualifications – NVQ Level 3 (or equivalent), domestic heating ACS, or OFTEC qualifications. Heat pumps & Biomass.
• Strong technical knowledge of heating systems and British Standards.
• Self-motivated with strong organizational skills – able to work independently and manage time effectively.
• Excellent communication and relationship-building skills – confident and professional.
• Full UK driving licence – as travel is a key part of the role.
• Experience as a vocational assessor.
• Qualifications in renewable energy technologies (Heat Pumps, Biomass, or Solar Thermal).
• Membership with professional bodies such as CIBSE or CIPHE.

What We Offer:

• Competitive salary (£43k-£46k) with structured pay reviews.
• Company car or car allowance to support your field-based work.
• 25 days annual leave + statutory holidays, increasing with length of service.
• Company pension & sick pay policy.
• Health benefits package – covering eye care, dental, physiotherapy, and mental health support.
• Discount schemes for major retail and DIY stores.
• Company-wide social events and team engagement initiatives.

Why Join NAPIT?

• Be part of a respected, growing organization that values integrity, teamwork, and innovation.
• Step away from hands-on work while still applying your technical expertise.
• Help shape the future of heating compliance and make a real impact on industry standards.
• Enjoy career stability and progression in a well-established company.

Interested? Apply now and take your career in a new direction!

Phenna Group is an Equal Opportunities Employer

How To Apply

Click the 'Apply Now' button below and submit your CV.