Hearing Care Assistant - Flexible Mobile Role

Scrivens Limited; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-run optical and hearing care company in the UK is looking for a Hearing Care Assistant to support Audiologists and deliver excellent customer service. This mobile role requires outstanding communication skills, a friendly demeanor, and a full clean driving license. The position offers opportunities for training, development, and a variety of employee benefits including competitive salary and flexible working patterns.

Benefits

Full training and development

Flexible working patterns

28 days annual leave

Generous staff discount scheme

Qualifications

• Friendly, patient-focused approach with excellent customer service.
• Strong organisational and problem-solving abilities.
• Willingness to learn and undergo training.
• Full clean driving licence is essential for this mobile role.

Responsibilities

• Assist with hearing screening and pre-consultation procedures.
• Support Audiologists during hearing tests and fittings.
• Provide advice on hearing aid care, maintenance, and use.
• Deliver ongoing customer support including follow-up appointments.
• Maintain accurate customer records and handle administrative tasks.
• Stay informed about hearing care products and developments.

Skills

Excellent communication skills

Organisational abilities

Problem-solving abilities

Friendly, patient-focused approach

Confidence in using technology

Team player qualities

Job description

A family-run optical and hearing care company in the UK is looking for a Hearing Care Assistant to support Audiologists and deliver excellent customer service. This mobile role requires outstanding communication skills, a friendly demeanor, and a full clean driving license. The position offers opportunities for training, development, and a variety of employee benefits including competitive salary and flexible working patterns.