Health Support Worker - Hollybank (Children's Short Break Service)

Bromley Healthcare CIC Ltd; Bromley; On-site; GBP 29,000 - 32,000; Part time

Job summary

A community interest company located in Bromley is seeking a part-time Health Support Worker for its Children's Short Break Service. The role involves providing care for children with complex needs, requiring strong communication skills and experience working with children. The position offers variable hours, including night shifts, and prioritizes candidates who are compassionate and dedicated to making a positive impact in children's lives. A fulfilling role in a supportive environment with opportunities for personal growth.

Benefits

Discounted gym membership

Cycle to work scheme

Access to EAP and various discounts

Qualifications

• Experience in working with children and young people, especially those with learning disabilities.
• Ability to manage children with challenging behaviours.
• Proven record of assisting in personal care and support.

Responsibilities

• Assist in day-to-day care of children during short-term breaks.
• Support the development of individual care plans for each child.
• Notify senior staff of children's needs and emotional support.

Skills

Good communication skills

Experience with children

Ability to work within a team

Flexibility

Understanding children with special needs

Education

GCSE in Maths and English

NVQ3 Health and social care - children and young people

Further study/Qualifications in Childcare or Health

Job description

Health Support Worker - Hollybank (Children's Short Break Service)

Band 3

Main area Healthcare Support Worker Grade Band 3 Contract Permanent Hours Part time - 36 hours per week (Hours are variable and worked as shifts covering 7 days a week, including nights) Job ref 848-BHC-339-25

Site Hollybank Town Orpington Salary £29,651 - £31,312 Inc HCAS per annum pro rata Salary period Yearly Closing 29/12/2025 23:59

Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years.

Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery, combining the traditional strengths of the NHS, such as robust training and development opportunities, with the flexibility to reinvest surpluses into community initiatives.

Employees of Bromley Healthcare whose role maybe at risk will receive priority consideration.

Applicants for roles involving driving responsibilities will be required to provide proof of business insurance.

Job overview

Health Support Worker - Hollybank (Children's Short Break Service)

Male carer's required but applications from those who have experience of working with children with mental health issues and challenging behaviour also welcome

Hrs are variable and worked as shifts covering 7 days a week, inc nights - FT & PT hours available

Are you looking for a different challenge? We are looking for Health Care Support Workers who are caring, compassionate, and genuinely interested in working with children and young people with complex healthcare needs and challenging behaviours.

It’s our job to give children / young people a home away from home by providing a caring environment where our focus is on meeting their needs – whether this is having fun, or growing in confidence and developing skills for independence.

You will be an essential part of our team, playing a valuable role in providing care and support to ensure the needs of the children are met.

Experience in working with children and young people, particularly those with learning disabilities and complex healthcare needs, is beneficial, so too is a genuine passion for making a difference in the lives of children and young people. Your ability to adapt to various situations, work collaboratively, and provide a safe environment will be key.

Proposed Interview Date is proposed to be towards the beginning of January 2026

Main duties of the job

assist senior support staff in the day-to-day care of children receiving short-term breaks at Hollybank.

To assist as a member of the team in the development of a homely and caring atmosphere, that is able to provide for the children and young people’s physical, sensory, emotional, intellectual and social needs.

To contribute to the development of individual children’s profiles and care plans and assist senior staff in implementing individual care plans for each child receiving a service.

To support less experienced staff and/or bank staff in the above activities where delegated to do so by senior staff.

We will provide you with the necessary support and training to excel in your responsibilities, ensuring that you are equipped to provide the highest quality care. Being part of our team offers opportunities for personal and professional growth.

Working for our organisation

Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting, to specialist nurses, as well as therapy services for children, young people and adults. Being born from NHS Bromley’s community provider unit we have been providing community services to the people of Bromley for many years and we have a wealth of experience.

Social Enterprises are a fairly new and exciting way to deliver healthcare offering many of the traditional advantages of the NHS with the freedom for innovation by being able to reinvest any surpluses we make into the community.

Salary is dependent on NHS experience and current banding/pay point, applicants from outside the NHS will receive the start point of the salary scale in line with NHS terms & conditions.

Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.

Detailed job description and main responsibilities

• To be aware of and respond to children’s emotional and physical needs and report on these to the senior staff.
• To assist the children in the creation and maintenance of a homely environment that is conducive to their personal development.
• To participate in the implementation of individual care plans under the supervision of senior staff.
• To act as key worker to named children, ensuring their care plans are up to date and reviewed as required, sharing information within the team and acting as link for the family.
• To recognise the children’s individual rights to privacy, confidentiality, dignity and respect and to help them to make choices and decisions.
• To respond to individual children’s personal care and help them to maintain a good standard of personal hygiene.
• To promote a daily routine and when on night duty, settle children into bed and monitor their sleep patterns during the night as required.
• To accompany children on outings into the community.
• In line with Bromley Healthcare’s Medication Procedure, to participate in regular proficiency assessments and attend regular in-house medication updates. To administer P.R.N and routine medication using agreed competency frameworks. To record accurately in Medication Administration Record Chart (MAR) in accordance with the medication and record keeping procedures.
• To safely check and record medication on admission and departure in accordance with medication procedure.
• In line with Bromley Healthcare’s Enteral Feeding policy, to participate in proficiency assessments and competency framework, and attend regular in-house updates.
• To undertake clinical skills assessments following training.
• To be aware of and assist in meeting children’s individual healthcare and behavioural/emotional/sensory needs and respond appropriately.
• To monitor and maintain the safety and security of the children and report issues as appropriate to the senior staff in charge.
• To maintain the secure keeping of impress money, petty cash, children’s money and personal belongings in line with Bromley Healthcare policy.
• To participate, where appropriate, in reviews and meetings held regarding individual children.
• Under the direction of senior staff, to participate in visiting children/families in their own home and/or school when appropriate.
• To use a variety of communication methods according to the needs of the children.
• To give to children and young people opportunities to develop their independence skills and to make choices, to listen to their views and respond appropriately.
• To develop and maintain the ability to manage children with challenging behaviours and complex health care needs including the application of appropriate strategies.
• In line with the individual child’s risk assessment and care profile to be responsible for children and young people’s care and activities under the direction of senior staff reporting back any issues or changes in the children’s needs, so care plans can be reviewed and updated as required.
• To ensure that the health and safety needs of the children and young people are met with an appropriate focus on risk taking.
• To participate in regular supervision, team days and staff meetings.
• To undertake domestic tasks such as shopping, washing, ironing, cleaning surfaces and appliances in agreed designated areas.
• To develop a working knowledge of child protection procedures reporting any concerns to the manager, deputy manager or senior on duty.
• To ensure work methods are sensitive to people’s gender and culture.
• To immediately report to senior staff any incident or practice which is, or may be, to the detriment of the children or colleagues/the service. To record incidents on Datix forms daily log book and in sanctions or restraints books, whichever is appropriate.
• To take part in the Bromley Healthcare annual Appraisal process and contribute to the development of a Personal Development Plan to identify individual training needs. To attend training sessions that are identified as being of benefit to the post-holder or service as a whole.
• To participate in actions to achieve Bromley Healthcare and Hollybank’s service objectives. To participate in action plans to ensure compliance with National Minimum Standard (Children’s Homes 2011) and recommendations of Ofsted and Regulation 44 Reports.
• To maintain accurate records as required by the service and Bromley Healthcare in paper or electronic format and to record activity on EMIS.
• To maintain the security and appearance of the building, reporting any faults including faulty equipment promptly to the Management team within Hollybank.
• To observe confidentiality of records and health information at all times and be aware of and practice the principles of data protection and Caldicott principals.
• To deal with telephone and/or email messages sensitively taking appropriate action as required, or ensure they are passed on for action to a senior member of staff. Record calls in the daily handover books and on individual Emis records where appropriate.
• To receive initial complaints sensitively and ensure they are responded to by a member of the senior team, as per the Bromley Healthcare complaints procedure.
• Any other duties as designated by senior staff and commensurate with the post.

Person specification

Qualification

• GCSE or equivalent in Maths and English
• Further study/ Qualifications in Childcare or Health
• Experience working within a Children's Home setting
• NVQ3 Health and social care - children and young people
• Diploma in residential childcare

Training

• Evidence of further professional development

Skills

• Flexible, able to work within the residential short stay setting, as well as home visit as necessary.
• Attend meetings and keep Children's records up to date (electronic and paper).
• Ability to relate with others. Good communication skills.
• Excellent communication skills (verbal and written)
• Enteral feeding
• Emergency care for epilepsy, anaphylaxis and asthma

Experience

• Working with children
• Understanding children with special needs.
• Worked with adults with a learning disability
• Worked with adults or children with complex health needs
• Previous work with children in schools, Children's homes, or one-to-one work with a child.

Personal Qualities

• Good Interpersonal Skills.
• Car driver with access to a vehicle for work.
• Sensitivity to the needs of others. Able to take direction.
• Flexible approach to meeting service & client needs.
• Able to work individually and as part of a team.

Information Technology

• Good computer skills. Ability to work the technology in use within the service
• Knowledge of Emis, Datix and word documents

We are dedicated to caring for our service users and their loved ones, as well as ensuring the wellbeing of our colleagues. That's why we strongly encourage all colleagues to avail themselves of the Coronavirus vaccination.

To get a sense of what it's like to work with Bromley Healthcare, you can visit our YouTube channel at the following link: YouTube Channel .

Salary is determined by NHS experience and current banding/pay point. External applicants will begin at the entry point of the salary scale in line with NHS terms and conditions.

At Bromley Healthcare, we are fully committed to fostering a diverse and inclusive culture where all colleagues feel supported, nurtured, and celebrated. Discrimination of any protected characteristic is not tolerated. Diversity and inclusion are key components of our People Strategy, as an equal opportunities employer, we are particularly eager to enhance Black, Asian, and Minority Ethnic (BAME) representation across Bromley Healthcare, especially at senior levels.

We welcome applicants with a disability. We are able to support reasonable adjustments throughout the interview process, please let us know if you require any.

We understand the importance of balancing work and life, so we offer our staff a variety of flexible working options from day one. These include:

• Compressed hours
• Part-time
• Job shares

We encourage you to discuss this with your hiring manager, who will take your individual circumstances into account alongside the service needs.

We eagerly anticipate welcoming you to a rewarding career with Bromley Healthcare. Please note that all offers of new employment with Bromley Healthcare are subject to a six‑month probationary period.

Bromley Healthcare CIC is an NHS community provider and an integral part of the NHS family. However, we pride ourselves on being different; as a co‑owned social enterprise, Bromley Healthcare CIC is owned by its employees. This ensures that our staff remain under NHS Agenda for Change Terms and Conditions and are members of the NHS pension scheme (provided they are eligible). If not, we offer the Nest or Scottish Widows pension schemes.

• Please ensure you check your emails regularly, as this is our primary mode of communication throughout the recruitment process. As a general guideline, interviews typically occur within 2 weeks of the closing date.
• When providing employment reference details, please ensure you provide accurate work‑related email addresses so references can be promptly sought when progressing your application. Your referees must be individuals known to you in a line manager or professional lead capacity.
• All staff identified as AT‑RISK who meet the requirements of the post will be prioritised accordingly.
• The Trust utilizes the TRAC systems recruitment platform to administer all stages of the recruitment process, meaning that shortlisting information will not be communicated via NHS Jobs.
• Bromley Healthcare reserve the right to close adverts earlier than first published.

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This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.