Head of Chains

Emerging Travel Group; Remote; GBP 125,000 - 150,000; Full time

Job summary

A leading global travel company in the United Kingdom is seeking a Head of Chains to develop and execute strategies for chain partnerships. This role involves managing a high-performing team, building global relationships, and driving sales performance. Candidates must have strong strategic management skills and technical expertise, along with proficiency in English and willingness to travel. The position offers a flexible and supportive work environment, including remote working options.

Benefits

Flexible schedules

Remote work opportunity

Supportive team environment

Training and development programs

Corporate English school sessions

Corporate discounts on travel services

MyTime Day Off

Qualifications

• Proven experience in managing and driving strategy for global chains.
• Strong network and established contacts in key chains worldwide.
• Demonstrated success in improving sales performance through strategic chain partnerships.
• Experience building, mentoring, and managing high-performing teams.
• Expertise in XML and an understanding of connection platforms.
• Ability to deliver under pressure with a results-driven mindset.
• Skilled in preparing and presenting data-driven insights to executive leadership.
• Language knowledge: Advanced English.

Responsibilities

• Develop, drive, and execute the strategy for the Global Chains department.
• Recruit, mentor, and manage a high-performing team.
• Establish and nurture relationships with key chains globally.
• Understand and leverage knowledge of different connection types and platforms.
• Manage chain accounts and strategies for improving performance.
• Deliver comprehensive reporting suites for leadership visibility.
• Stay abreast of third-party activities affecting chains.
• Travel globally for networking opportunities.

Skills

Strategy Management

Relationship Building

Team Leadership

Sales Performance Improvement

Technical Expertise (XML)

Data Presentation

Network Development

Multi-language Proficiency

Job description

2 weeks ago Be among the first 25 applicants

Overview

As a Head of Chains at ETG, you will play a key role in developing, driving, and executing the strategy for our Global Chains department. Your main focus will be to establish and nurture relationships with key chains globally, identify and leverage opportunities to improve sales and drive business through chain partnerships, and support team development. From negotiating partnerships to managing a high-performing team, you will be central to driving our growth and long-term success. This is a remote vacancy.

Responsibilities

• Strategic Leadership: Develop, drive, and execute the strategy for our Global Chains department. Identify and leverage opportunities to improve sales and drive business through chain partnerships.
• Team Development: Recruit, mentor, and manage a high-performing team to support the department's objectives.
• Relationship Management: Establish and nurture relationships with key chains globally. Serve as the primary point of contact for high-level chain negotiations and quarterly executive meetings.
• Technical Expertise: Understand and work with different connection types and platforms relevant to chains. Leverage knowledge of XML and other technical solutions to optimise chain integrations.
• Account and Sales Management: Manage chain accounts, ensuring their success and alignment with company objectives. Develop and execute strategies to improve chain sales performance.
• Reporting and Insights: Deliver comprehensive reporting suites for executive and leadership visibility. Provide actionable insights to enhance decision-making at the executive level.
• Market Understanding and Third-Party Activities: Stay abreast of third-party activities impacting chains and proactively address them. Understand market dynamics to position the company effectively.
• Travel and Networking: Travel globally as required to represent the company in high-level meetings and networking opportunities.

Requirements

• Proven experience in managing and driving strategy for global chains.
• Strong network and established contacts in key chains worldwide.
• Demonstrated success in improving sales performance through strategic chain partnerships.
• Experience building, mentoring, and managing high-performing teams.
• Expertise in XML and an understanding of connection platforms. Knowledge of APIs or middleware solutions is a plus.
• Ability to deliver under pressure with a results-driven mindset.
• Skilled in preparing and presenting data-driven insights to executive leadership.
• Language knowledge: Advanced English. Fluency in additional languages relevant to global operations is a plus (e.g., Spanish, Mandarin, or French).
• Willingness to travel as needed.
• Passionate, proactive, and a natural networker.

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
• Corporate prices on hotels and travel services
• MyTime Day Off – an extra non-working day without loss of compensation

Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice.