Gym Operations Lead — Member Experience & Growth

JD Sports Fashion Plc; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading health and fitness company in the United Kingdom seeks an operational manager for their gym. The role requires a dynamic individual with management experience to oversee daily operations, ensure adherence to health and safety standards, and drive membership growth. Ideal candidates will possess a passion for customer service, have a Level 2 Gym Instructor qualification, and be experienced in leading a team. The position involves a commitment to maintaining high standards and delivering exceptional member service.

Qualifications

• Experience in a management position within a leisure-related industry.
• Passionate about customer service with inspirational leadership qualities.
• Qualified to at least Level 2 Gym Instructor.

Responsibilities

• Oversee the operational running of the gym.
• Ensure health and safety policies are followed.
• Achieve sales and membership targets.

Skills

Team player

Customer service

Sales drive

Mentoring

Level 2 Gym Instructor

Job description

A leading health and fitness company in the United Kingdom seeks an operational manager for their gym. The role requires a dynamic individual with management experience to oversee daily operations, ensure adherence to health and safety standards, and drive membership growth. Ideal candidates will possess a passion for customer service, have a Level 2 Gym Instructor qualification, and be experienced in leading a team. The position involves a commitment to maintaining high standards and delivering exceptional member service.