Guest Services Attendant (Housekeeping) - Balaclava Hotel

Endeavour Group; Doncaster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent hotel chain in Doncaster is seeking a Guest Services Attendant to maintain and deliver exceptional housekeeping services. Ideal candidates should have a keen attention to detail, reliability, and the ability to perform physical tasks. You will be responsible for ensuring rooms are well-maintained, assisting with maintenance needs, and collaborating with the Front Office team to enhance guest experiences. Opportunities for career growth and attractive employee benefits are available.

Benefits

Exclusive discounts for employees across brands

Employee Wellbeing Support (EAP service)

Qualifications

• Ability to perform physical tasks safely and efficiently, including manual handling.
• Must be reliable, punctual, and adaptable to various tasks.

Responsibilities

• Make every room feel like home away from home.
• Follow daily, weekly and monthly cleaning schedules.
• Assist in reporting maintenance needs to management.
• Collaborate with the Front Office team to fulfill guest special requests.

Skills

Attention to detail

Reliability

Adaptability

Job description

About the Role

Guest Services Attendant (Housekeeping) | Balaclava Hotel

We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows

If you’re ready to place your shine in our rooms guests and locals love, let’s talk.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.