Guest Experience Leader: Duty Manager, Manchester City Centre

Whitbread PLC; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is looking for a Duty Manager for their Manchester City Centre (Piccadilly) Premier Inn Hotel. The ideal candidate will have proven leadership experience, strong communication skills, and a dedication to delivering exceptional customer service. Responsibilities include managing a high-performing team and ensuring health & safety standards are met. This permanent role offers 31 hours of work per week at a pay rate of up to £13.36 per hour. Extensive training and support will be provided.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Proven leadership experience in retail or similar field.
• Ability to inspire and manage a high-performing team.
• Strong focus on health & safety standards.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure smooth running of the hotel.
• Deliver exceptional guest experiences.

Skills

Leadership skills

Excellent communication

Organizational skills

Customer experience delivery

Job description

A leading hospitality company is looking for a Duty Manager for their Manchester City Centre (Piccadilly) Premier Inn Hotel. The ideal candidate will have proven leadership experience, strong communication skills, and a dedication to delivering exceptional customer service. Responsibilities include managing a high-performing team and ensuring health & safety standards are met. This permanent role offers 31 hours of work per week at a pay rate of up to £13.36 per hour. Extensive training and support will be provided.