Guest Experience Host - Hospitality & Events

JLL; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading real estate services firm seeks a Guest Relations Host in Greater London to provide superior customer and employee experiences. You will manage reception and meeting room setups, ensuring a warm and professional environment. Ideal candidates are passionate about customer service and have at least three years in hospitality. This role requires strong problem-solving skills and proficiency in Microsoft Office. Join a team committed to excellence and shaping a brighter way forward.

Qualifications

• Fluent in English (written and oral).
• Passionate about providing great experiences.
• Comfortable working in a fast-paced environment.

Responsibilities

• Delivering 5-star hotelier style service to customers.
• Managing meeting room bookings and setups.
• Greeting visitors and managing reception area.

Skills

Customer Service skills

Verbal and written communication

Attention to detail

Problem-solving skills

Team player

Education

Minimum 3 years in hospitality/reception

Tools

Microsoft Office Suite

Job description

A leading real estate services firm seeks a Guest Relations Host in Greater London to provide superior customer and employee experiences. You will manage reception and meeting room setups, ensuring a warm and professional environment. Ideal candidates are passionate about customer service and have at least three years in hospitality. This role requires strong problem-solving skills and proficiency in Microsoft Office. Join a team committed to excellence and shaping a brighter way forward.