Growth Operations Manager - B2B Marketplace

Up World; Greater London; Hybrid; GBP 60,000 - 65,000; Full time

Job summary

A fast-growing B2B company in London is seeking a Growth Operations Manager to optimise systems, data, and processes that drive revenue. The role involves managing the CRM, handling outbound data, and collaborating closely with sales to ensure operational efficiency. Ideal candidates will have experience in Growth Ops or Sales Ops, be detail-oriented, and possess strong analytical skills. The company offers a hybrid working model and a competitive salary ranging from £60,000 to £65,000.

Qualifications

• Experience in Growth Ops, RevOps, Sales Ops, or GTM Operations.
• Highly detail-oriented, confident with CRM systems and automation platforms.
• Analytical mindset focused on optimisation.

Responsibilities

• Manage CRM, ensuring data integrity and pipeline accuracy.
• Handle outbound data and testing targeting criteria.
• Work closely with sales to remove friction in the pipeline.
• Own lead lifecycle management from first touch to sales-ready.
• Perform quarterly reporting across pricing and segmentation.

Skills

Growth Ops

Sales Operations

CRM Systems

Analytical Skills

Operational Discipline

Job description

Our client is a fast-growing B2B, combining expert-led services with technology, they support businesses as they scale - helping them navigate change, complexity, and growth with confidence.

They partner with some of the UK’s most exciting scaleups and high-growth businesses and are now entering the next phase of growth. This role plays a critical part in strengthening and scaling the go-to-market operations.

We’re looking for a Growth Operations Manager to own and optimise the systems, data, and processes that power our client's revenue engine.

This is an execution-first, operations-led role. You’ll be responsible for maintaining and improving the GTM infrastructure (CRM, outbound data, automations, and lifecycle workflows) ensuring everything runs cleanly, efficiently, and consistently.

You’ll step into a key role during a period of transition, with the opportunity to raise the bar on how the growth and sales operations function day to day.

What you'll do:

Growth & Revenue Operations

• Own and manage the CRM, ensuring data integrity, segmentation, and pipeline accuracy
• Build, maintain, and optimise automations, integrations, and AI-enabled workflows
• Focus on “less but better” execution - improving and scaling what works rather than constantly changing direction

Outbound & Data Ownership

• Own outbound data and list building using modern enrichment and workflow tools
• Define and test targeting criteria (job titles, company profiles, buying signals)
• Source, clean, and maintain high-quality contact data for sales outreach
• Ensure sales lists are always relevant, segmented, and ready to use

Sales Enablement

• Work closely with the sales team to understand pipeline needs and remove friction
• Manage LinkedIn-based outbound tooling and workflows
• Support the ongoing build and scaling of the sales function through strong operational foundations

Lifecycle & Nurture

• Own lead lifecycle management from first touch to sales-ready
• Build and optimise nurture flows for inbound leads and content engagement
• Ensure correct segmentation, timely follow-up, and clear handoffs to sales

Reporting & Optimisation

• Own quarterly reporting across pricing, pipeline, and segmentation
• Ensure reporting accuracy and consistency across GTM activity

  Who you are:

  • Experience in Growth Ops, RevOps, Sales Ops, or GTM Operations (Manager or Senior Manager level)
  • Highly detail-oriented, with strong operational discipline
  • Confident working with CRM systems, outbound tooling, and automation platforms
  • Comfortable executing independently and owning systems end to end
  • Analytical and improvement-focused, with a bias toward optimisation over experimentation
  • Pragmatic, reliable, and consistent - focused on maintaining quality at scale

  💸 Salary: £60,000 - £65,000 DOE
  🏡 Logistics: Old Street office - hybrid