Group Parts Manager (click here to find out more)

Allports Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive group in Lichfield seeks a Group Parts Manager to oversee parts operations across multiple locations. This role focuses on driving sales, effective inventory management, and ensuring high customer satisfaction in the commercial vehicle sector. Ideal candidates should have proven experience in parts management and strong leadership skills. Join a company that values growth and contribution.

Benefits

Competitive Salary linked to experience

33 days holiday (inclusive of Bank Holidays)

Designated EAP service to support wellbeing

Refer a friend scheme

Birthday and Christmas Gift Vouchers

Discounts for UK hotel stays

Retail, Gym and Cinema Discounts

Training and Development opportunities

Charity and Community events

Qualifications

• Proven experience in parts management within the commercial vehicle or automotive industry.
• Strong leadership and team-building skills are essential.
• Demonstrated ability in territory sales, particularly in a parts and service environment.
• Solid understanding of HGV and LCV components and systems.
• Excellent communication and interpersonal skills.
• Proficiency in parts management software and Microsoft Office Suite.

Responsibilities

• Develop and implement strategies to increase parts sales.
• Oversee the entire parts inventory to ensure optimal stock levels.
• Lead, mentor, and develop the parts team across all locations.
• Manage budgets and financial targets for the parts department.
• Build and maintain strong relationships with customers.
• Ensure all parts operations comply with company policies.

Skills

Sales and Business Development

Inventory Management

Team Leadership

Financial Performance

Customer Relations

Operational Excellence

Tools

Parts management software

Microsoft Office Suite

Job description

Site based with travel to Fradley and Stoke on Trent.

Overview

AsGroup Parts Manager you will be responsible for overseeing all parts operations across two dealer points, a body shop, and a vehicle maintenance unit for Allports Group. This role focuses on driving sales, managing inventory, and ensuring a high level of customer satisfaction for commercial vehicles (HGVs and LCVs). The ideal candidate will be a strategic leader with a proven track record in parts management, territory sales, and converting sales to workshop revenue.

Benefits

Our benefits package includes:

• Competitive Salary linked to experience
• 33 days holiday (inclusive of Bank Holidays)
• Designated EAP service to support health and financial wellbeing
• Refer a friend scheme (earn £750 for each referral)
• Birthday and Christmas Gift Vouchers
• Enjoy discounts for UK hotel stays
• Retail, Gym and Cinema Discounts (130 outlets)
• Training and Development opportunities for career progression
• Charity and Community events throughout the year

Responsibilities

• Sales and Business Development: Develop and implement strategies to increase parts sales, focusing on both internal workshop demand and external territory sales. This includes identifying and targeting new business opportunities, particularly for HGVs and LCVs, and converting these sales into workshop services.
• Inventory Management: Oversee the entire parts inventory to ensure optimal stock levels. This includes ordering, receiving, and managing returns. The manager will implement efficient processes to minimize obsolescence and maximize parts availability, directly supporting the workshops and body shop.
• Team Leadership: Lead, mentor, and develop the parts team across all locations. Foster a culture of excellence, high performance, and customer focus. This involves setting clear goals, conducting performance reviews, and providing ongoing training.
• Financial Performance: Manage budgets and financial targets for the parts department. Analyse sales data and reports to identify trends, forecast future needs, and adjust strategies to meet profitability goals.
• Customer Relations: Build and maintain strong relationships with customers. Address any parts-related inquiries or issues to ensure a high level of customer satisfaction and repeat business.
• Operational Excellence: Ensure all parts operations comply with company policies and industry regulations. Implement best practices to improve efficiency, accuracy, and overall departmental performance.

Qualifications

• Experience: Proven experience in parts management within the commercial vehicle or automotive industry, with a proven ability to manage multiple locations.
• Leadership: Strong leadership and team-building skills are essential.
• Sales: Demonstrated ability in territory sales, particularly in a parts and service environment.
• Technical Knowledge: A solid understanding of HGV and LCV components and systems.
• Communication: Excellent communication and interpersonal skills.
• Computer Skills: Proficiency in parts management software and Microsoft Office Suite.

This is a great opportunity to really make an impact in contributing to the development of the Parts Department. If you are looking for a workplace where your growth is supported, your contributions celebrated and a place you can thrive look no further and contact us today!