Ground Floor Team Member

Whitbread PLC; Trowbridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality leading company seeks a Front of House Team Member for their Premier Inn in Trowbridge. This role involves welcoming guests, serving food and beverages, and collaborating with housekeeping to ensure a perfect stay. The position offers a pay rate of up to £12.56 per hour for 8 hours per week. No previous experience is required as training is provided. Ideal for individuals who enjoy customer interaction and are looking for a supportive career in hospitality.

Benefits

60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Company pension scheme

Savings schemes

Complimentary breakfast for 2 upon hiring

Qualifications

• No experience needed; a passion for customer service is essential.
• Ability to work as part of a team and support colleagues.

Responsibilities

• Welcome guests and ensure they feel comfortable.
• Assist with food and beverage service.
• Work collaboratively with housekeeping to maintain high standards.

Skills

Customer service skills

Friendly personality

Job description

We’re currently recruiting in our Trowbridge Premier Inn. Working 8 hours per week, paying up to £12.56 per hour.

Front of House – Trowbridge Premier Inn

Come and be a Front of House Team Member at Premier Inn in Trowbridge. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE: Up to £12.56 per hour

CONTRACT TYPE: Fixed term contract until 07/05/2026

HOURS: 8 hours per week

LOCATION: Trowbridge Premier Inn – Saint Stephen's Pl, Trowbridge, BA14 8AH

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Trowbridge as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 129504-4492

Advertised: 21 Dec 2025