Ground Floor - Team Member

Whitbread PLC; Ipswich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality business is seeking a Front of House Team Member for their Premier Inn in Ipswich North. This role involves welcoming guests, assisting with meals and drinks, and supporting housekeeping operations. The position offers 10 hours of work per week at a pay rate of up to £12.56 per hour. Ideal for candidates without prior experience who possess a friendly disposition and a passion for customer service. Opportunities for career development and attractive benefits are also provided.

Benefits

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts on shopping and utilities

Complimentary breakfast for new employees

Qualifications

• Customer service skills and friendly personality are essential.
• No prior experience needed.

Responsibilities

• Welcome guests and ensure they feel comfortable.
• Support the housekeeping team to prepare rooms.
• Assist in serving meals and beverages.

Job description

We’re currently recruiting in our Ipswich North. Working 10 hours per week, paying up to £12.56 per hour.

Front of House – Ipswich North – Premier Inn Hotel

Come and be a Front of House Team Member at Premier Inn in (Location). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE

Up to £12.56 per hour

CONTRACT TYPE

Fixed Term Contract – we don’t do zero hours contracts!

HOURS

10 hours per week

LOCATION

Paper Mill Ln, Claydon, Ipswich IP6 0BE

Why you’ll love it here

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Premier Inn Ipswich North as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 132562-4492

Advertised: 10 Jan 2026