Governance Officer – North Wales

Cartrefi Conwy; Abergele; On-site; GBP 34,000 - 37,000; Full time

Job summary

A regional housing association in Abergele is seeking a Governance Officer to support the Board and senior leaders in ensuring smooth operational compliance. The ideal candidate will have experience in governance support, excellent organisational skills, and proficiency in Microsoft Office. Benefits include 25 days of annual leave, professional development opportunities, and a commitment to building inclusive communities.

Benefits

25 days annual leave

Supportive working environment

Professional development opportunities

Qualifications

• Experience supporting governance or senior-level meetings.
• A confident communicator with excellent organisational skills.
• Excellent IT skills, including Microsoft Office.

Responsibilities

• Support Board and Committee level meetings.
• Maintain statutory records and coordinate key governance activities.

Skills

Governance support

Excellent organisational skills

Strong minute-taking

Confidential information management

Proficient in Microsoft Office

Education

Relevant qualification or willingness to work towards one

Tools

Board software (e.g., Convene)

Job description

Location: Morfa Gele, Abergele
Salary: £34,645 to £36,796 depending on experience
Hours: 37 hours per week, Monday to Friday
Contract Type: Permanent

Do you enjoy being organised, working with people, and making sure things are done properly?

Join us at Cartrefi Conwy as a Governance Officer and help make sure our organisation runs smoothly, fairly and follows rules and regulations. You’ll support our Board and senior leaders to deliver high standards and shape decision-making, policy development, and corporate compliance.

About the Role

This is a busy and rewarding role where your skills will strengthen how we work and make a real difference to our communities.

As Governance Officer, you’ll work closely with our Executive Leadership Team, senior managers, and the Company Secretary to make sure our governance framework is robust, responsive, and aligned with regulatory requirements. You’ll plan and support meetings at Board and Committee level, maintain statutory records, and help coordinate key governance activities across the organisation.

Your attention to detail, organisational skills, and ability to work well with others will help Cartrefi Conwy continue to grow and succeed.

Why Join Us?

This role helps us to deliver our Together Corporate Plan 2025–2028, which sets out our ambition to be the Housing Association of the Future. You’ll be part of a team that:

• Does the Right Thing – we act with integrity and accountability in everything we do
• Leads by Example – we set high standards and always look to improve the way we work for the benefit of our colleagues and customers
• Is Stronger Together – we work alongside colleagues from teams across the business and with our partners

We’re committed to creating inclusive, safe, and thriving communities, and your work will directly contribute to our strategic themes: Our People, Our Property, and Our Partnerships.

What We’re Looking For

• Experience supporting governance or senior-level meetings
• A confident communicator with excellent organisational skills
• Strong minute-taking and administrative skills
• Excellent IT skills, including Microsoft Office and Board software (e.g. Convene)
• A proactive, flexible approach
• A proven ability to manage confidential information responsibly and professionally
• Knowledge of governance frameworks and statutory compliance (desirable)
• A relevant qualification or willingness to work towards one (desirable)

What We Offer

• 25 days annual leave (rising to 32 days with service)
• A supportive and inclusive working environment
• Opportunities for professional development
• The chance to make a real impact in your community

We are an equal opportunities employer and welcome applications from all backgrounds. If you require any adjustments during the recruitment process, please let us know.

Interviews will be held in person at Cartrefi Conwy’s offices in Abergele on the 16th December