Golf Concierge Supervisor - Luxury Golf Experience (4‑Day Week)

Old Course Hotel; St Andrews; On-site; GBP 30,000; Full time

Job summary

A prestigious golf resort in St Andrews is seeking a Golf Concierge Supervisor. This role involves curating exceptional golfing experiences and supporting guests in scheduling their adventures on the course. Responsibilities include upselling services, coordinating tee times, and enhancing guest satisfaction. The ideal candidate will have strong local golf knowledge and experience in customer service. This full-time position offers a competitive salary with various benefits, including free access to the fitness center and discounts across the resort.

Benefits

Free meals in staff canteen

Discounts across the resort

24/7 Employee Assistance Programme

Free access to Kohler Waters Fitness

Qualifications

• Strong knowledge of local golf courses is essential.
• Previous customer service experience is required.
• Ability to maintain professionalism under pressure.

Responsibilities

• Support golf guests during their stay and upsell services.
• Coordinate transfers and tee times.
• Train associates in guest services to enhance revenue.

Skills

Strong golf experience

Customer service skills

Approachable demeanor

Problem-solving abilities

Computer literacy

Job description

A prestigious golf resort in St Andrews is seeking a Golf Concierge Supervisor. This role involves curating exceptional golfing experiences and supporting guests in scheduling their adventures on the course. Responsibilities include upselling services, coordinating tee times, and enhancing guest satisfaction. The ideal candidate will have strong local golf knowledge and experience in customer service. This full-time position offers a competitive salary with various benefits, including free access to the fitness center and discounts across the resort.