Global Events & Customer Experience Coordinator

Hanson Wade Group; United Kingdom; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading events organization in the UK seeks an Events Administrator to support the planning and execution of global events. This dynamic role requires exceptional customer service skills and strong organizational abilities to ensure seamless event delivery. Ideal candidates will have experience in events or a customer-facing role, and a passion for enhancing customer experiences. Benefits include private health insurance, a hybrid working model, and opportunities for development and social engagement.

Benefits

Private health and life insurance

Hybrid working arrangement

Social clubs and events

Extra annual leave

Access to benefits platform

Sabbatical options

Qualifications

• Previous experience in a customer-facing or events-related role.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal English skills.

Responsibilities

• Support the planning and execution of global events.
• Respond to phone and email enquiries from event attendees.
• Coordinate with suppliers and venues for event logistics.

Skills

Customer service

Organisational skills

Problem-solving

Communication

Education

Degree in Event Management

Job description

A leading events organization in the UK seeks an Events Administrator to support the planning and execution of global events. This dynamic role requires exceptional customer service skills and strong organizational abilities to ensure seamless event delivery. Ideal candidates will have experience in events or a customer-facing role, and a passion for enhancing customer experiences. Benefits include private health insurance, a hybrid working model, and opportunities for development and social engagement.