Global Communication Manager

Sodexo France; Manchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global service company based in Manchester is seeking a skilled Communications Manager to lead strategic engagement and deliver a comprehensive communications strategy across international regions. The ideal candidate will have extensive experience in internal communications, a professional qualification, and the ability to manage complex projects. This part-time role (20-30 hours a week) offers a competitive salary and a range of Sodexo benefits. Join and be part of a team that values purpose and impact.

Benefits

Sodexo retirement plan

Discounts to over 1,900 brands

Gym discount

24/7 employee assistance programme

Qualifications

• Extensive experience in internal or corporate communications.
• Experience in communications for complex change programmes.
• Strong project management skills and stakeholder engagement.

Responsibilities

• Lead strategic engagement with stakeholders.
• Design and deliver a comprehensive communications strategy.
• Develop and implement joint strategic communications activities.

Skills

Internal communications

Change management

Creative communication development

Project management

Attention to detail

Multi-national experience

Education

Professional qualification in communications

Job description

We’re looking for a skilled Communications Manager to lead strategic engagement across a diverse range of stakeholders and help drive the joint objectives of a major global partnership. In this role, you’ll design and deliver a comprehensive communications strategy across all international regions within the contract’s scope. You’ll also play an active part in our Accounts Communications team, contributing to high‑quality content creation, knowledge sharing, and the continuous improvement of our global communications function.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

Deliverables per client:

• Establish BAU internal/ client and customer communications to enhance overall workplace experience by adapting and sharing central BAU templates/ toolkit e.g. Site Comms Framework to embed consistent ways of working.
• For clients and customers, make use of existing client communication channels and use bespoke channels / materials as appropriate then hand over to Operations to run. Subsequently act as consultant/ guide.
• With the client, establish branding principles and guidelines if not already in place.
• Partner with your Global Account Team and client communication specialist to agree and lead global communications for at least 3 specific campaign projects per annum (more if small projects) as part of our joint strategy. E.g. B2B safety campaign, global change management project, B2C CSR Campaign.
• Work with the client’s communications specialists to develop and implement end to end joint strategic communications activities to support the effective transition of any new partnership/ projects to embed and maintain appropriate changes to mind sets and behaviours
• Work with the client communication specialists and local Sodexo teams to ensure the value being delivered by Sodexo is recognised internally and externally, sharing good news and successes
• Measure the impact of communications and recommend or implement improvements where appropriate

Deliverables, Sodexo perspective

• Establish operational BAU internal communications drumbeat, subsequently act as consultant/ guide.
• Contribute to the wider Sodexo strategy for account communications, sharing best practice within GSA and ensure alignment with overall Global Accounts Communications initiatives.
• Ensure strategic projects align to Sodexo values e.g. Health and Wellbeing initiative
• SPOC for account successes push to GSA/ Group
• SPOC for B&C when launching new initiative to ensure lands appropriately and consistently
• SPOC for sharing best practice, projects and materials with Comms team
• Support on-going business development and growth opportunities as part of agreed account plan
• Proactive participation and support for the Sodexo Client Retention Programme (if part of agreed plan)
• Anticipate and manage reputational issues effectively
• Ensure the value of Sodexo’s quality of life services is understood and recognised by the client, consumers & Sdx
• Provide coaching and support for the Sodexo teams on communications best practice
• Share any designed materials with the rest of the Communications team in template format or for adaptation in account.

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

• Extensive experience of internal/corporate/consumer/client communications, either in-house or agency, ideally working within a complex environment
• Professional or higher qualification in internal communications or corporate communications
• Experience in comms support for complex change programmes
• Understanding of change management techniques and supporting communications interventions
• Experience of employee transfer
• Experience of developing and executing communications plans that use a wide variety of media
• Creative flair to develop engaging communications through a wide range of tools and channels
• Strong skills and experience in managing projects – so that plans are well executed and that stakeholders are fully engaged
• Excellent command of English language and keen attention to detail
• Experience of working in a multi-national environment
• Desired knowledge of the FM / pharma industries

Package Description

Competitive salary depending on experience

Part time role 20-30h a week

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.