German-Speaking Service Analyst - ESG Compliance (12mo)

Dubizzle Limited; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A successful software company in Manchester is seeking a German-speaking Service Analyst on a 12-month Fixed-Term Contract. The role involves providing multilingual support, conducting compliance checks, and guiding suppliers in meeting ESG standards. Ideal candidates should be fluent in German and English, possess experience in customer support, and have strong IT skills. This position offers a hybrid working model with a supportive atmosphere, and various benefits including health cash plans and development opportunities.

Benefits

Hybrid working policy

Salary sacrifice/private pension scheme

25 days holiday

Enhanced Maternity and Paternity Leave

Health Cash Plan

Learning & Development opportunities

24/7 Access to a Virtual GP

Life Assurance

Employee discounts and wellbeing platform

Regular company socials

Qualifications

• Experience in a service delivery or compliance environment is preferred.
• Ability to explain compliance requirements clearly.
• Confidence in handling detailed information with accuracy.

Responsibilities

• Provide multilingual support to users via chat, phone, and email.
• Conduct compliance checks on supplier submissions.
• Guide suppliers to improve compliance with ESG standards.

Skills

Fluent written and spoken German

Experience in customer support

Strong IT literacy

Excellent interpersonal skills

Strong time-management skills

Ability to manage conflicting demands

Tools

Google Workspace

MS Office

Job description

A successful software company in Manchester is seeking a German-speaking Service Analyst on a 12-month Fixed-Term Contract. The role involves providing multilingual support, conducting compliance checks, and guiding suppliers in meeting ESG standards. Ideal candidates should be fluent in German and English, possess experience in customer support, and have strong IT skills. This position offers a hybrid working model with a supportive atmosphere, and various benefits including health cash plans and development opportunities.