General Manager - UK

Zizzi Restaurants Limited; Chester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A popular restaurant chain in Chester is seeking an experienced General Manager to lead their team. You will drive people leadership, ensure exceptional customer service, and meet financial targets. Ideal candidates are enthusiastic, team-oriented, and passionate about food. The role offers a full-time employment opportunity with various benefits.

Benefits

Company Bonus Scheme

50% off at Zizzi & ASK Italian

28 days holiday (pro rata)

Free Employee Assistance Programme

Qualifications

• Enthusiastic and willing to develop talent within the team.
• Ability to meet financial targets and maximize profitability.
• Excellent coaching skills to ensure customer satisfaction.

Responsibilities

• Recruit and onboard the best talent for the restaurant.
• Coach the team to ensure exceptional customer experiences.
• Maintain safety and well-being of the team and customers.

Skills

Customer service

Leadership

Passion for food

Team player

Job description

General Manager - UK

Join to apply for the General Manager - UK role at Zizzi Restaurants.

Zizzi General Managers have a huge role to play. You will work closely with the Head Chef to ensure the success of the restaurant, understand and promote our culture, and bring our values to life within the team. Being enthusiastic, a team player and willing to roll up your sleeves, you will ensure our customers have a great time every time. With a passion for food and service and uncompromising expectations, you’ll lead by example and be a great role model.

What you'll get

• Company Bonus Scheme
• Generous tronc system rewarded by customers
• 50% off at Zizzi & ASK Italian (drinks included)
• Free and heavily discounted menu on shift
• Instant wage access via Wagestream
• Discounts on cinema tickets, travel websites and big brands
• Online Zizzi community with access to rotas and payslips
• Free Employee Assistance Programme with GPs and wellbeing support
• 28 days holiday (pro rata)
• Opportunities to develop and progress your career
• Company pension contributions

What you’ll be doing

• Drive people leadership: recruiting, onboarding, developing, inspiring and retaining the best talent to create an engaged team.
• Champion customer service: coach your team to ensure every customer has a Great Time.
• Become an expert and passionate about food, sharing this with your team and customers.
• Meet financial targets, optimise contribution, maximise profitability and continuously improve performance.
• Ensure policies and procedures are followed, and maintain safety and well‑being of team and customers above expectation.

Zizzi Values

• Growth – Aim to be better than yesterday.
• Individuality – Celebrate differences and be the best version of yourself.
• Drive – Make it happen, adapt to challenges, avoid cutting corners and motivate others.
• Togetherness – Support each other and embrace challenges.
• Fun – Enjoy everyday moments; balance goals with lightheartedness.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Restaurants