General Manager

Frasers Group; Leicester; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading fitness services company in Leicester is looking for a full-time leader to drive performance and standards across sales and service operations. This role involves recruiting and developing a high-performing team while ensuring all operational processes meet high standards. The position requires at least 1 year of management experience in the fitness industry and a passion for health and wellness.

Benefits

20% discount across all company fascias

Free Everlast Gym membership

Monthly recognition awards

Training & development with funded qualifications

Opportunities to deliver personal training sessions

Ambitious culture that celebrates progression

Qualifications

• Minimum 1 year’s management experience in the fitness industry.
• Passion for health, fitness, and wellness.
• Strong leadership qualities with the ability to adapt communication & management style.

Responsibilities

• Recruit, train, and develop an ambitious team.
• Own membership growth and multiple revenue streams.
• Ensure compliance with all health and safety policies.

Skills

Leadership

Interpersonal skills

Commercial awareness

Problem solving

Flexibility

Education

Level 2 Fitness Qualification

Job description

This is a full-time leadership role, accountable for the day-to-day running of the club. You’ll lead from the front across sales, service, and operations, setting the pace for high standards, driving all revenue streams, and delivering an exceptional experience for every member.

With a sharp eye for detail, a fearless approach, and the ability to OWN IT, you’ll recruit, develop, and inspire a high-performing team capable of consistently achieving KPIs and taking the member journey to the next level.

What’s in it for you

• 20% discount across all Frasers Group fascias
• Free Everlast Gym membership
• Monthly recognition: Everlast Champions & Frasers Group Champion (double salary month for winners)
• Training & development with funded qualifications (L3 & L5 in Management & Leadership)
• Enhance your fitness knowledge through product training and the opportunity to deliver PT & group sessions
• A fearless, ambitious culture that celebrates progression

What You’ll Do

• Lead & Elevate: Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance.
• Drive Results: Own membership growth, secondary spend, and all revenue streams to maximise overall profitability.
• Deliver Exceptional Experiences: Lead by example on the gym floor and reception, ensuring every visit feels elevated and personal.
• Operate with Precision: Ensure all operational processes (daily, weekly, monthly) are delivered to the highest standard, consistently.
• Champion Standards: Maintain outstanding cleanliness, presentation, and safety standards at all times.
• Engage & Motivate: Build team buy-in to national focuses and campaigns (#WorkoutWednesday, #WeCommunicate).
• Problem Solve Fearlessly: Stay resilient, agile, and solutions-driven in the face of challenges.
• Compliance & Safety: Oversee all policies and procedures, including Health & Safety and pool plant operations.

What You’ll Bring

• Passion for health, fitness, and wellness.
• Level 2 Fitness Qualification (desirable).
• Minimum 1 year’s management experience in the fitness industry.
• Strong leadership qualities with the ability to adapt communication & management style.
• A member-first mindset with exceptional interpersonal skills.
• Commercial awareness and the drive to deliver results.
• Positivity, resilience, and a fearless solutions-driven approach.
• Flexibility to work evenings, weekends, and Bank Holidays as required.

Additional Information

Want to know more about what our brand does? Please visit our LinkedIn page.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles.

Our Core Principles

• Think without limits – think fast, think fearlessly and take the team with you.
• Own it and back yourself – own the basics, own your role and own the results.
• Be relevant – relevant to our people, our partners and the planet.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industry

Wellness and Fitness Services

Referrals increase your chances of interviewing at Frasers Group by 2x.

Locations available: Tamworth, Leicester, Kegworth, Nottingham, Rugby, Hemington, Derby, Northampton, Lutterworth, Coventry, Atherstone.