General Assistant

Peoplebank; Maidenhead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality management firm is searching for a General Assistant to oversee all facilities services at the Holiday Inn Maidenhead/Windsor. In this flexible role, you will be responsible for ensuring that cleaning, maintenance, and security services run smoothly, while also being the first point of contact for key stakeholders. Ideal candidates will have skills in communication, reliability, and the ability to handle pressure effectively. Join a dynamic team that values wellbeing and offers various employee discounts and support programs.

Benefits

Employee discounts on hotel rates

Shopping discounts

Cycle to work scheme

Free legal & money advice

Counseling sessions

Free meals on duty

Free parking

Qualifications

• Previous experience in health and safety and security preferred.
• Collaborative spirit that builds effective relationships.
• Diligent, reliable, and focused mindset.

Responsibilities

• Ensure cleaning, maintenance, security, and catering services are operational.
• Conduct regular fire and security checks.
• Act as the main contact for teams and partners.

Skills

Attention to detail

Self-motivation

Communication skills

Ability to remain calm under pressure

Job description

Are you looking for a truly flexible role where you can make a difference? We're seeking a General Assistant to ensure all facilities services at our property are provided effectively and efficiently. You'll also be the initial point of contact for key stakeholders and external multi-agencies.

What You'll Do:

• Keep Things Running: Make sure cleaning, maintenance, security, and catering (if needed) are all working well and meet targets.
• Look After Public Areas: Ensure all shared spaces are clean, tidy, and in good condition.
• Stay Safe: Do regular fire and security checks, fix any problems quickly, and keep records.
• Be the Go-To Person: Be the main contact for teams and partners, and stay in touch by email, phone, and post.
• Look After Health & Safety: Carry out safety checks and make sure the site follows all rules and guidelines.
• Stay Alert: Keep security tight and know what to do in an emergency.
• Manage Site Access: Check people in and out of the site, making sure records are accurate and up to date.
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Accurate, diligent, self-motivated, focused, and reliable.
• Previous experience in H&S and security would be desirable
• A collaborative working spirit that enhances and builds effective working relationships both internally and externally.
• Possess a communication style that allows positive and open dialogue with users and multi-agencies.
• An ability to anticipate expectations and resolve issues.
• The ability to remain calm when in pressurised situations

Hotel

The Holiday Inn Maidenhead/Windsor Hotel is conveniently situated near the M4 and just a 20-minute drive from Heathrow Airport (LHR). Windsor city centre is only 6 miles away and easily accessible by a direct train from Maidenhead station.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.