General Assistant

Holroyd Howe Limited; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading contract catering company is seeking a General Assistant at Queen Elizabeth’s Hospital in Bristol. In this role, you will assist with kitchen duties, food preparation, and serve meals, while maintaining cleanliness and hygiene standards. The ideal candidate is reliable, has good communication skills, and a willingness to learn. This position offers 20 hours per week during term time, ensuring a great work-life balance, alongside competitive compensation.

Benefits

28 days leave

Enhanced maternity leave

Pension scheme

Employee discounts via Perkbox

Wellbeing hub and assistance programme

Ongoing training and development

Qualifications

• Previous experience in a catering or cleaning environment is desirable but not essential.
• Basic understanding of food hygiene and kitchen safety practices is required.
• Willingness to learn and adapt to busy environments.

Responsibilities

• Assist with setting up and serving meals to pupils and staff.
• Ensure kitchen, dining, and service areas are clean and hygienic.
• Provide excellent customer service and maintain a friendly attitude.
• Support hospitality events as required.

Skills

Good communication skills

Teamwork

Ability to follow instructions

Reliability

Punctuality

Positive attitude

Education

Level 1 Food Hygiene Certificate

Job description

General Assistant– Queen Elizabeth’s Hospital School
Location: Queen Elizabeth’s Hospital, Clifton, Bristol
Pay Rate: £13.08 per hour
Hours:(20 hours per week) - 10.30am – 2:30pm,5 out of 7 days (term time only)

What’s in it for you

Term-time only position – excellent work-life balance

28 days leave

24 weeks enhanced maternity leave

Pension scheme and life insurance

Access to Perkbox – discounts on retail, cinema, travel and more

Wellbeing hub and employee assistance programme

Ongoing training, development and HIT Apprenticeships

About the Role

Queen Elizabeth’s Hospital (QEH) is a prestigious independent boys’ school in Clifton, Bristol, with a proud heritage dating back to 1586. We are currently seeking a reliable and organised General Assistantto join our busy & supportive catering team.

In this essential support role, you will assist with a variety of kitchen and service duties, including basic food preparation, keeping kitchen and service areas clean and tidy, and helping with the setup and delivery of meals. You’ll work closely with the catering team to ensure the smooth and efficient running of daily food service operations.

This is a great opportunity for someone who is enthusiastic, reliable, and takes pride in being part of a team that delivers high‑quality food and service in a school setting.

If you're looking for a steady, rewarding role in a friendly and supportive environment, we’d love to hear from you.

Job Description

Key Responsibilities

Assist with setting up and serving meals to pupils and staff

Ensure kitchen, dining, and service areas are clean, tidy, and hygienic at all times

Wash up crockery, utensils, and kitchen equipment as required

Follow all food hygiene, health and safety, and company procedures

Provide excellent customer service and maintain a friendly, helpful attitude

Support hospitality events as required (e.g. parent evenings, school functions)

Work as part of a team to ensure smooth, efficient service

Carry out other duties as reasonably requested by the Catering Manager

Qualifications

Qualifications and Experience

Previous experience in a catering or cleaning environment (desirable but not essential)

Basic understanding of food hygiene and kitchen safety practices

Level 1 Food Hygiene Certificate (can be provided during training)

Good communication and teamwork skills

Ability to work efficiently and follow instructions

Reliable, punctual, and professional in appearance and attitude

Positive, can‑do approach to work

Physically able to be on your feet for extended periods and carry out manual tasks

Willingness to learn and adapt to a busyp>

Additional Information

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.