Gas Solutions Customer Service Advisor

VitalAire Canada Inc.; Sheffield; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading gas solutions company in Sheffield is seeking a Customer Service Advisor to handle inquiries, resolve issues, and develop relationships with customers. The ideal candidate will manage customer interactions efficiently while ensuring satisfaction. Responsibilities include processing payments, maintaining product knowledge, and identifying sales opportunities. This full-time position offers a dynamic work environment where communication and customer focus are key components of success.

Qualifications

• Handles customer inquiries efficiently and timely.
• Develops long-term relationships with customers and agents.
• Prioritizes workload while managing customer satisfaction.

Responsibilities

• Answers customer inquiries and resolves issues.
• Processes payments and reconciles banking.
• Identifies sales opportunities for the sales team.

Skills

Confident communication skills

Problem-solving

Customer relationship development

Ability to prioritize workload

Job description

A leading gas solutions company in Sheffield is seeking a Customer Service Advisor to handle inquiries, resolve issues, and develop relationships with customers. The ideal candidate will manage customer interactions efficiently while ensuring satisfaction. Responsibilities include processing payments, maintaining product knowledge, and identifying sales opportunities. This full-time position offers a dynamic work environment where communication and customer focus are key components of success.