GAP Team Member – Wembley

Zip Hustle; Wembley; On-site; GBP 22,000 - 26,000; Full time

Job summary

A prominent retail brand in Wembley is looking for a Sales Associate to create memorable and engaging experiences for customers. This role requires strong communication skills and a customer-first mindset, ensuring excellent service during every interaction. Successful candidates will thrive in a dynamic retail environment and be committed to maintaining high standards while supporting sales initiatives. Flexibility to work varied shifts is essential. Benefits include employee discounts and performance-based bonuses.

Benefits

25% off most products

Company performance based bonus

Discounted gym memberships

Annual Travel Card Loan

Fantastic learning and development opportunities

Qualifications

• Ability to learn quickly and adapt in a dynamic retail environment.
• Positive attitude and willingness to work flexibly including evenings and weekends.
• Strong commitment to delivering high standards of customer service.

Responsibilities

• Deliver outstanding customer service and support across sales, fitting rooms, and tills.
• Drive sales by recommending products using suggestive sales techniques.
• Maintain a clean and organized store environment.

Skills

Strong communication skills

Customer-first mindset

Adaptability in retail

Passion for retail

Job description

Job Description

VARIOUS SHIFTS AVAILABLE

Your role

As a Sales Associate at GAP you will play a key role in creating a memorable and engaging experience for every customer. You’ll be the face of the brand, connecting with shoppers, sharing product knowledge and supporting store operations across all areas. Your passion for retail and ability to deliver a first‑class service during each interaction will make you an essential part of our team.

This role is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and contributes to a collaborative, high‑performing culture.

To be a successful Sales Associate at GAP you will:

• Deliver outstanding customer service and support across sales, fitting rooms and tills
• Drive sales by recommending products and using suggestive sales techniques
• Maintain a clean and organised welcoming store environment
• Follow all store procedures for handling returns, exchanges, and customer concerns
• Support operational processes including restocking, back of house tasks, and store presentation
• Work towards individual and team goals to contribute to overall store success

About you:

• Strong communication and interpretation skills
• A customer first mindset and positive attitude
• Ability to learn quickly and adapt in a dynamic retail environment
• Passion for retail and delivering high standards in everything you do
• Flexibility to work evenings, weekends, holidays and varied shifts

About Us

In 2021, Next and Gap were delighted to enter into a joint venture, trading the well‑loved Gap brand within the UK. We are looking for Merchandise Assistants to be part of the joint venture business supporting the brand operating within the Next PLC group.

Today, Gap is represented globally in more than 1400 stores in over 40 countries, and online with headquarters in New York, London, Shanghai, Tokyo and San Francisco. Our clothing celebrates modern optimistic American style, rich in heritage, crafted with care, where our essentials are iconic, and quality endures. We stand for inclusivity for all; we champion diverse ideas that transcend generations, geographies, and genders. We do more than make clothing, we shape culture.

If you have ideas, are creative, talented and want to work with other phenomenal people, leaving the world a little better than how we have found it, we’d love to meet you.

About The Team

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria’s Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Company performance based bonus
• Early VIP access to sale stock via Direct to Desk
• Life assurance
• Annual Travel Card Loan
• Sample Sales
• Fantastic L&D opportunities
• Flexi-Hour Scheme
• Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks – Access to Network Groups to empower and celebrate each other
• Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email [e-mail] (please include ‘Workplace Adjustments’ in the subject line), or call us on 0207 436 2000 and leave a voicemail.