Frontline Customer Support

Utilita Energy Ltd; Greater London; On-site; GBP 26,000 - 35,000; Full time

Job summary

An innovative energy company seeks Frontline Customer Support Agents in London. Your role will involve door-to-door sales, helping customers with energy solutions. Enjoy a guaranteed salary of £26,208 plus uncapped commission. We value exceptional service and offer great perks like 25 days annual leave, a pension scheme, and health care benefits. Join us to make a real impact in a supportive team environment.

Benefits

25 days annual leave

Health care benefits

Pension contribution

Ticket giveaways for events

Qualifications

• Proven track record in a face-to-face sales environment.
• Strong objection handling skills.
• Comfortable using a tablet or handheld device.

Responsibilities

• Generate new prepayment customers through door-to-door engagement.
• Attend to customer inquiries and perform meter reads.
• Update customer information and book meter installs.

Skills

Face-to-face sales experience

Confident communication

Tech-savvy

Job description

Frontline Customer Support page is loaded## Frontline Customer Supportlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100742Frontline Customer Support**Job Title:** Frontline Customer Support (Door to Door Sales) **Location:** **London (Field Based)** **Salary:** £26,208 basic plus uncapped commission **Hours:** 40 hours per week – Monday to FridayThis is more than a sales role, it’s your chance to be on the frontline for Utilita Energy.We are looking for Frontline Customer Support Agents, to join our team team and generate new prepayment customers.If you thrive in a fast-paced sales environment and want to be part of a team that's making a real difference, we want to hear from you.At Utilita Energy, we believe in powering homes with fairness, innovation, and care. We’re not just selling energy, we’re helping customers take control, reduce costs, and make smarter choices for everyday life.As a Frontline Customer Support agent you will be the face of Utilita, attending new and existing customers homes, selling the benefits of our products and services, along with additional activities such as meter reads, updating customer information and booking meter installs **What we offer:*** Guaranteed basic salary* Uncapped commission earnings - 15 Live fuels per week £25.00 per fuel = £375.00 commission* Guaranteed minimum earnings on commission for the first 4 weeks to get you started (T’s & C’s Apply)* 4-day virtual training induction programme with all equipment & uniform provided**What You’ll Bring**We’re looking for someone who’s results-focused, and passionate about delivering exceptional service, this is your chance to make an impact and showcase your skills and experience.* Proven track record in face-to-face sales environment.* Confident communicator with strong objection handling.* Tech savvy and comfortable using a tablet or handheld device.**Here’s Why You’ll Love Working Here*** **Time to Recharge:** Enjoy 25 days of annual leave, plus bank holidays, because balance matters.* **Smart Pension:** We’ll contribute 4% of your salary when you contribute 5%, a solid investment in your future.* **Event Perks:** Win tickets to major gigs, festivals, and shows across the UK, because we know how to celebrate.* **Health Care That Cares:** Dental, eye care, treatments, diagnostics, and consultations.* **Peace of Mind:** Our death in service benefit pays 3x your salary to your next of kin.* **24/7 Support:** Access counselling, legal and financial advice, GP services, and more.* **Give Back:** Take a paid volunteering day each year and join us in fundraising for causes that matter.To be successful in this role you will be required to pass a security vetting process.*Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.***The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.**As the first energy company to install a smart meter, we’ve helped millions to save £££s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it’s no reason we’re the UK’s #1 PAYG energy supplier.But smart tech isn’t what got us to where we are – that’s down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We’re always looking for people who share our vision of Smart, Fair and Sustainability.