Front of House Team Leader

Walkabout; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A vibrant pub and bar venue in Leicester is seeking a Front of House Team Leader. This role requires an energetic individual who can lead a team to provide outstanding guest experiences and maintain a welcoming atmosphere. Responsibilities include motivating staff, ensuring smooth operations, and fostering a warm environment for guests. The ideal candidate should have strong leadership skills and relevant experience in hospitality. Must be over 18 to sell alcohol.

Benefits

25% off food and drink with Reward Card

Online benefits portal offering discounts

VIP entry to our Pubs and Bars

Stonegate Hotel Discounts

Flexible working hours

Corporate Discounts at gyms

Discounted Dental Insurance

Early access to wages

Award-winning development programmes

Qualifications

• Proven experience in a front of house or hospitality role.
• Strong communication skills and the ability to lead a team.
• Must be 18 or over to sell alcohol.

Responsibilities

• Lead and motivate the front of house team.
• Ensure amazing guest experiences.
• Maintain a welcoming environment.

Skills

Leadership and motivation skills

Ability to maintain smooth operations

Customer service orientation

Job description

Location - Walkabout

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Walkabout.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Walkabout proudly stands as the premier destination for sports enthusiasts and party people alike. We offer an abundance of delicious eats, game‑ready beer towers and an electrifying party atmosphere. Equipped with a huge HD screen, we ensure an unparalleled viewing experience for sports fans for a multitude of live sports. It doesn’t stop at the final whistle; we’re the go‑to late‑night party venue, boasting an enticing array of cocktails and a dynamic playlist featuring chart‑toppers and indie hits. If you’ve got the energy, passion, and confidence to get the wild vibes on a roll, you’re exactly what we’re after! At Walkabout, we're Leicester's answer to the land down under, serving up a shed‑load of Aussie spirit, plenty of live music, a bonzer late‑night atmosphere and giant HD screens for all things sport. Located only an eight minute walk away from the station, we offer a menu of unreal eats, and top drinks spanning cold ones to cocktails, with an atmosphere like no other for live sport.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Walkabout you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Walkabout directly.