Front of House Team Leader

Stonegate Pub Company; High Wycombe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company in High Wycombe is looking for an experienced Front of House Team Leader to enhance guest experiences at Yates. In this role, you will lead a motivated team, ensuring smooth operations while fostering a warm environment. Ideal candidates will have strong leadership skills and a passion for delivering outstanding service. This position offers an array of benefits, including discounts and early wage access, making it an exciting opportunity in a dynamic atmosphere.

Benefits

25% off food and drink via the MiXR App

Online discounts at retailers

VIP entry to pubs and bars

Corporate discounted rates at David Lloyd and PureGym

Early access to earned wages

Qualifications

• Must be 18 years or older as the role involves the sale of alcohol.
• Experience in a leadership position in hospitality is preferred.

Responsibilities

• Lead and motivate the team to provide excellent guest experiences.
• Ensure smooth operations and consistency in service.
• Create a welcoming atmosphere for guests.

Skills

Leadership

Team motivation

Guest experience management

Job description

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Yates.

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Yates High Wycombe is the place to be, located in the main town, our guests come to us for a party, live sport and great food, with a student night, and weekends open until late. We serve classic pub food all day long, have 12 screens to watch the next big game, and a warm and friendly atmosphere. We pride ourselves on delivering a top-class range of drinks, an excellent value food offer, and creating that all-day-long atmosphere.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Yates you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Yates directly.