Front of House Receptionist

Corps Security LTD; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A UK security services provider is looking for a Front of House Receptionist to ensure professional service delivery and support security operations. Responsibilities include managing incidents, maintaining high standards of customer service, and producing operational reports. Successful candidates will need excellent communication skills and a valid SIA Front-Line Licence. This full-time role offers a supportive work environment and a range of employee benefits.

Benefits

Company sick pay scheme

Paid SIA license renewals

Enhanced family leave pay

Cycle to Work scheme

High staff discounts & rewards scheme

Access to Digital GP

Excellent pension scheme

Death in service – £5,000

Recruitment bonus scheme

Employee assistance programme

Responsibilities

• Maintain high standards of performance and customer service
• Full compliance with operational instructions and regulations
• Produce clear operational reports within timeframes
• Liaise with supervisors regarding maintenance issues
• Assist with other admin duties as directed

Skills

Excellent communication skills

Strong customer focus

Confidence to establish relationships

Multitasking under pressure

Excellent IT skills including Microsoft software

Able to achieve vetting to BS7858 standards

Education

Valid SIA Front-Line Licence

Job description

Front of House Receptionist – Corps Security

Welcome to Corps Security. Founded in 1859, we provide employment for ex‑servicemen and have become the UK’s most respected specialist security services provider, grounded in the values of loyalty, integrity and service.

As a Front of House Receptionist you will ensure consistent, professional service delivery, handle incidents with established escalation procedures, support security operations and embody our company culture. You will work 30 hours per week, Monday to Friday, 12:30–18:30, on a fixed‑term contract until July 2026.

What we offer

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced family leave pay
• Cycle to Work scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in service – £5 000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need

• Excellent communication skills and a strong customer focus
• A valid SIA Front‑Line Licence – essential
• Confidence and ability to establish and maintain effective working relationships at all levels
• Ability to work to deadlines, multitask and work under pressure
• Excellent IT skills, including Microsoft software packages (e.g. Excel)
• Able to achieve vetting to BS7858 standards

What you are going to do

• Maintain high standards of performance, professionalism and customer service at all times
• Full compliance with operational instructions and external regulations
• Report and escalated issues following the Chain of Command
• Produce clear, logical and well‑written operational reports within required timeframes
• Be fully conversant with site systems and procedures
• Build relationships with internal and external guests to enhance the security provision
• Understand all changes in building occupiers, set‑up and productions and ensure information is passed upwards and downwards
• Maintain safety and security through the operation of integrated security systems
• Liaise with supervisors, Corps Security and management regarding building maintenance and H&S issues
• Coordinate with external authorities, including the police
• Provide immediate response to minor/major incidents – medical, fire, crisis, etc.
• Assist with other admin duties as directed by Duty Security Managers, Supervisors or clients

Seniority level

Entry level

Employment type

Full‑time

Job function

Administrative

Industry: Security and Investigations

EEO Statement

Diversity is important to Corps Security. We believe each individual brings unique talents and we are committed to creating an inclusive environment. Corps Security adheres to the principles of Equal Employment Opportunities (EEO) and welcomes applicants from all backgrounds. We also support members of the armed forces, veterans and their families as set out in the Armed Forces Community Covenant. Veterans are guaranteed interview consideration if they apply for a position that meets the minimum requirements.

Privacy Notice

Under current data protection legislation, we are required to notify applicants that certain information is collected. Please review our Privacy Notice on the Corps Security website before applying.