Front of House Assistant

Thomas Franks Ltd.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering company in London is looking for a Front of House Assistant to enhance customer experiences in a prestigious location. This full-time role requires previous catering experience and a strong focus on cleanliness and customer service. Additional benefits include free meals on duty and excellent career progression opportunities within the company. Join a dynamic team in a nurturing environment that values development and inclusivity.

Benefits

Free meals on duty

Wider wallet scheme

Cycle to work scheme

Enhanced maternity and paternity leave

Unrivalled individual training and development

Qualifications

• Experience in fast-paced catering as assistant or supervisor.
• Ability to interact well with customers and staff.
• Commitment to maintaining cleanliness and hygiene.

Responsibilities

• Serve and interact with staff and pupils during mealtimes.
• Maintain high standards of cleanliness and hygiene.
• Prepare and serve food and beverages.
• Assist with meal documentation procedures.

Skills

Customer service

Fast-paced catering experience

Hygiene standards

Team interaction

Job description

Contract: Full Time , Permanent
Salary: 13.85
Hours: 40 per week

A stunning B&I location in London for a global investment company. Catering for approximately 300 people daily. We offer breakfast, lunch, barista coffee bar and lots of high end hospitality. This location also has a Biodigester. The role is a Monday to Friday operation. Additional benefits of this location are use of on site gym and the location.

We are looking for a Front of House Assistant to join our team at one of our prestigious locations in London.

You will ideally have previous experience of working within a fast-paced catering environment as a catering assistant or supervisor, you will be looking to take your career to the next level and progress into a managerial role.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Main Duties:

• Serving and interacting with staff and pupils during mealtimes
• To maintain a high standard of cleanliness and hygiene in your area of concern
• To Maintain, wash, Store and Polish crockery, cutlery and glassware for everyday use.
• To provide the service of food/beverages and carry out any minor food preparation task
• To Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• On a rota basis work additional hours during and out of term time to assist with lettings, functions and school events.
• Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
• Complete all / any necessary cleaning/hygiene duties...
• To assist with meal documentation procedures
• To assist in the service of all meals/functions when needed.
• Serve customers, visitors and guests to a high standard in line with Thomas Franks and client service standards and expectations
• Clean, fill, beverage machines and ensure all vending equipment is working correctly,

We are looking for a friendly, customer focused individual who will interact well with our customers.

This is a position where development is encouraged, and you would be given the opportunity to learn and develop within a growing company.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.