Front Desk & Guest Services Associate - Coastal Hotel

LHM Luxury Hotel Management Ltd; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel in Studland is seeking a friendly and enthusiastic Receptionist to join their Guest Services team. The role involves welcoming guests, handling bookings, and delivering exceptional customer service. Candidates with prior guest-facing experience and computer skills are preferred. This full-time position offers a competitive hourly rate plus tips, with opportunities for discounts and free food. Join us in a stunning coastal environment and help create memorable experiences for our guests.

Benefits

Discounted or free food

Employee discounts

Free on-site parking

Accommodation available on request

Qualifications

• Previous guest-facing or customer service experience is preferred.
• Confidence using computers and learning new systems.

Responsibilities

• Welcoming and assisting guests throughout their stay.
• Handling bookings, enquiries, and payments.
• Managing arrivals and departures.
• Delivering outstanding customer service.

Skills

Customer service

Computer skills

Enthusiasm

Tools

Opera booking system

Job description

A luxury hotel in Studland is seeking a friendly and enthusiastic Receptionist to join their Guest Services team. The role involves welcoming guests, handling bookings, and delivering exceptional customer service. Candidates with prior guest-facing experience and computer skills are preferred. This full-time position offers a competitive hourly rate plus tips, with opportunities for discounts and free food. Join us in a stunning coastal environment and help create memorable experiences for our guests.