Front Desk & Guest Experience Lead

Savills Plc; City of Westminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading property management company in Westminster is seeking a Front of House professional. You will greet visitors, manage bookings, and ensure a welcoming environment. Strong communication, organizational skills, and customer service experience are essential. The role requires attending to administrative tasks and supporting the Facilities Manager with day-to-day operations. Working hours are from Monday to Friday, with a focus on creating a positive experience for all visitors.

Qualifications

• Excellent verbal and written communication skills.
• Experience in a Front of House or administrative role.
• Team player with strong customer service skills.

Responsibilities

• Welcome and assist all visitors and tenants.
• Manage meeting room bookings and support events.
• Complete daily building checks and report issues.

Skills

Verbal and written communication

Organisational skills

Customer service skills

Attention to detail

Education

Minimum GCSE-level education

Job description

A leading property management company in Westminster is seeking a Front of House professional. You will greet visitors, manage bookings, and ensure a welcoming environment. Strong communication, organizational skills, and customer service experience are essential. The role requires attending to administrative tasks and supporting the Facilities Manager with day-to-day operations. Working hours are from Monday to Friday, with a focus on creating a positive experience for all visitors.