Front Desk Associate

The Lash Lounge; Preston; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading beauty salon in Preston seeks a Front Desk Associate to enhance customer experience and drive sales. You'll be responsible for greeting visitors, managing appointments, and promoting memberships. The ideal candidate has at least a year of customer service or retail sales experience and a passion for sales. This role offers an hourly wage plus commissions, along with growth opportunities and free salon services.

Benefits

Bonus based on performance

Employee discounts

Free lash extensions

Growth opportunities

Qualifications

• 1+ years customer service or retail sales experience required.
• Strong attention to detail is a must.
• Ability to multitask in a fast-paced environment essential.

Responsibilities

• Increase membership sales and retail sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.

Skills

Customer service experience

Attention to detail

Multitasking

Sales focused

Tools

MindBody Software

Job description

Benefits:

• Bonus based on performance
• Employee discounts

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to work some weekends and some evenings
• Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

• Hourly wage; commensurate with experience + Commissions on sales
• Growth opportunities
• Free lash extensions and all other salon services
• Discounts on retail products