Freelance Software Trainer (North East)

SchoolGrid Ltd; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading educational technology provider is seeking Freelance Software Trainers to support their clients in Newcastle upon Tyne. The role involves training school staff on the SchoolGrid platform, ensuring high standards of professionalism and compliance. Candidates should have prior client-facing training experience and excellent communication skills. Flexibility and the ability to travel are essential, with ample support provided for success in this dynamic role.

Benefits

Flexible freelance work

Mileage and expenses allowance

Ongoing opportunities

Full support and training

Qualifications

• Prior experience in a client-facing training role.
• Track record of successfully onboarding or training on a product or system.
• Willingness to obtain a valid DBS certificate.

Responsibilities

• Attend client sites to train staff on the SchoolGrid platform.
• Complete pre-installation site visits and set up SchoolGrid terminals.
• Represent the company professionally at all times.
• Follow school protocols and maintain data protection standards.
• Ensure punctual attendance and provide reliable service.

Skills

Excellent written and verbal communication skills

Problem solving mindset

Empathetic and patient attitude

Collaborative team player

Strong verbal communication skills

Smart appearance

Job description

Overview

We’re looking for professional, organised, and people focused Freelance Software Trainers to join our expanding team. About Us SchoolGrid provides trusted software solutions to primary and secondary schools, catering providers, and local authorities across the UK. With deep experience in the school catering space, we pride ourselves on building long term partnerships and delivering technology that works in the real world. Due to rapid company growth, we are looking to expand our freelancer portfolio to ensure our clients receive excellent, on site support and training.

Responsibilities

• Training & Support: Attend client sites to train new or existing staff on how to get the most out of the SchoolGrid platform.
• Installation: Complete pre-installation site visits and set up/install SchoolGrid computer terminals efficiently.
• Professional Representation: Represent SchoolGrid professionally at all times, building trusted relationships with school staff and caterers.
• Compliance: Strictly follow school protocols, safeguarding procedures, and maintain high standards of confidentiality and data protection.
• Reliability: Ensure punctual attendance and provide a reliable, consistent service to our clients.

Requirements

We are looking for candidates who have prior experience in a client facing training role. This does not strictly need to be within the software sector; however, you must have a track record of successfully onboarding or training on a product, system, or process. If you have experience demonstrating how things work and guiding users patiently through a learning curve, we want to hear from you.

Key Skills And Requirements

• Excellent written and verbal communication skills, with a calm and confident manner.
• A methodical, problem solving mindset with an eye for detail.
• Empathetic and patient, with a genuine commitment to helping clients succeed.
• Collaborative team player who thrives in a fast moving environment.
• Communication: A professional attitude with strong verbal communication skills; you should be confident explaining systems to varied audiences.
• Appearance: Smart appearance is essential (Company polo shirt provided).
• Checks: A valid DBS certificate (or a willingness to obtain one).
• Mobility: Ability to travel to schools within your local area, with the flexibility to travel further afield when required.

Benefits

• Flexibility: Flexible freelance work to suit your schedule.
• Expenses: Mileage and expenses allowance.
• Growth: Ongoing opportunities within a growing company.
• Support: Full support and training provided to ensure your success.