Food Team Leader: Drive Service & Growth

Marks & Spencer Plc; London Colney; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team, focusing on delivering exceptional service and commercial results. This frontline leadership role requires strong coaching abilities, operational resilience, and the capacity to drive performance. Candidates will be accountable for stock management, team coaching, and creating a high-impact store experience. If you're ready for a challenging role that shapes the future of retail, apply today.

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs across the store.
• Good understanding of operational and people processes and systems.
• Ability to build and maintain relationships with key stakeholders.

Responsibilities

• Lead and coach a team on the shop floor to deliver exceptional service.
• Drive commercial performance by understanding numbers and translating them into action.
• Collaborate across departments to deliver a seamless customer experience.

Skills

Leadership

Customer service

Commercial awareness

Problem-solving

Coaching

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team, focusing on delivering exceptional service and commercial results. This frontline leadership role requires strong coaching abilities, operational resilience, and the capacity to drive performance. Candidates will be accountable for stock management, team coaching, and creating a high-impact store experience. If you're ready for a challenging role that shapes the future of retail, apply today.