Food Hall Operations Leader

Sainsbury's Supermarkets Ltd; Sunderland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Sunderland is seeking a Food Manager to drive performance and customer satisfaction. The ideal candidate will possess strong leadership skills and experience in managing a dynamic team in a fast-paced environment. This role focuses on maintaining high operational standards, ensuring product availability, and fostering a customer-first culture. Competitive salary with a comprehensive benefits package included. Great opportunity for growth and engagement in a supportive workplace.

Benefits

10% discount on shopping

Annual bonus scheme

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching contributions

Employee share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Previous line management experience required in a fast-paced environment.
• Skills in providing excellent customer service and coaching a team.
• Ability to manage disciplinaries and performance issues.
• Experience in delivering KPI results effectively.

Responsibilities

• Role model and coach team members for high standards.
• Manage compliance and create a customer-focused environment.
• Ensure all customers receive desired products.
• Oversee overall store operations when needed.

Skills

Leadership

Customer service

Performance management

KPI delivery

Team management

Job description

A leading retail company in Sunderland is seeking a Food Manager to drive performance and customer satisfaction. The ideal candidate will possess strong leadership skills and experience in managing a dynamic team in a fast-paced environment. This role focuses on maintaining high operational standards, ensuring product availability, and fostering a customer-first culture. Competitive salary with a comprehensive benefits package included. Great opportunity for growth and engagement in a supportive workplace.