Food and Beverage Attendant - Phoenix Hotel

Endeavour Group; Doncaster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known hospitality group is looking for a Food & Beverage Attendant in Doncaster. The role requires a welcoming personality and a passion for pub food and drinks. Responsibilities include delivering exceptional customer service, connecting with guests, and assisting with gaming when needed. A current RSA certificate and the ability to perform physical tasks are essential. Join a team where you can grow your career and receive various employee benefits including discounts across brands and wellbeing support.

Benefits

Exclusive discount card for various brands

Employee Assistance Program

Career growth opportunities

Qualifications

• Proven ability to create memorable experiences for guests.
• Capable of performing physical tasks such as lifting and moving stock safely.
• Flexible availability for various shifts including weekends and evenings.

Responsibilities

• Greet and connect with guests to ensure memorable experiences.
• Recommend food and drink options to enhance guests' visits.
• Maintain high standards of service throughout shifts.
• Assist the gaming and wagering team when required.

Skills

Customer service skills

Team player

Attention to detail

Education

Current RSA certificate

Job description

About the Role

Food & Beverage Attendant | Phoenix Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top‑notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock‑up, you'll be on the front lines, making sure our standards are sky‑high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.