Food and Beverage

Imperial London Hotels Limited; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading London hotel is seeking a Food & Beverage team member to enhance guest dining experiences. Responsibilities include preparing drinks, processing orders, and delivering excellent customer service. Ideal candidates have a year of experience, a passion for food & beverage, and flexibility for shift work. Attractive benefits include 28 days holiday, free meals, and shopping discounts.

Benefits

28 Days Holiday

Free meals on duty

Uniform & dry-cleaning

Employee recognition

50% discount for friends and family

Employee Assistance Programme

Qualifications

• 1 year experience in a Food & Beverage environment as a Host or similar role.
• A natural flair for customer service and a passion for food & beverage.
• Professional proficiency in English.

Responsibilities

• Prepare and service drinks based on our brand standards.
• Process orders accurately with minimal error.
• Deliver outstanding customer service to guests.

Skills

Customer service

Food & Beverage knowledge

Flexibility

Tools

Micros (POS System)

Job description

40 hours (5 of 7 days weekly rota) - (Shifts on rotation 15:30 - 00:00 Friday and Saturday 17:30 - 02:00)

Do you have a passion for enhancing the guest dining experience?

Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences?

If so, we’d love to hear from you!

We’re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing, and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting-up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests.

Why Join Us?

This is a great opportunity to enhance your experienced in food & beverage operations, we provide structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role.

No two days are the same. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal—fast-paced, exciting, and full of energy!

Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, the President Hotel offers an exciting workplace in the very center of London. With 523 rooms, a lively on-site restaurant and bar, and the unforgettable Faulty Towers Dining Experience, it’s a hub of energy, entertainment, and charm.

What we’re looking for:

• 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending , ideally in hotels or similar environment
• A natural flair for customer service and a passion for food & beverage
• Flexibility to work a varied shift pattern: early mornings, evenings, and weekends
• Team-oriented attitude
• Positive and caring personality
• Professional proficiency in English

Desirable (not essential but a plus!):

• Experience in the hospitality sector
• Proficiency in multiple languages
• Knowledge of Miros(POS System)

What’s in it for you?

• 28 Days Holiday pro-rata increasing with length of service up to 33 days
• Free meals on duty
• Uniform & dry-cleaning
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Early Pay - Instantly access a portion of the pay you’ve already earned
• Shopping discounts across several high-street brands and online retailers (via Each Person)
• Nursery Scheme via Each Person (subject to eligibility)
• Employee Assistance Programme- Supported by Hospitality Action

You can explore additional benefitshere :

About Us:

We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.

Are you ready to be the best version of yourself and contribute towards our next chapter? Please reach out to us today!