FOH Team Member

Cezanne HR; Olney; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local hospitality company in Olney is seeking passionate Front of House staff dedicated to delivering exceptional customer experiences. Candidates should have previous front-of-house experience, a passion for food and beer, and the ability to thrive in a fast-paced environment. The role offers a supportive team culture, great benefits including holiday time, discounts on food and drinks, and the opportunity for career growth.

Benefits

28 days holiday

Company Pension scheme

Retail and beer discounts

Employee Assistance programme

50% off food on shift

Refer a friend Bonus

Benefits portal

30% dining discount of all managed houses

Qualifications

• Previous experience in a hospitality or customer-facing role.
• Enthusiasm for providing excellent customer service.
• Aiming for career development and growth.

Responsibilities

• Ensure a top-notch customer journey.
• Take accurate orders and collaborate with the kitchen.
• Handle payments and maintain accurate receipts.
• Recommend menu items confidently.
• Support team members and uphold service standards.

Skills

Excellent customer service

Teamwork

Passion for food and beer

Ability to work in a fast-paced environment

Job description

Company Description

The Bull Hotel is located in the centre of Olney and sits at the heart of the local community. A former 17th century coaching inn, now a Pub & Restaurant with Rooms overlooks the Market Place making it a great spot to relax and watch the world go by.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth‑watering food offering.

Responsibilities

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer‑facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great teamwork in a fast‑paced and pressurised environment
• A result‑driven and ambitious individual keen to develop your career and grow with us

Benefits

• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• 30% dining discount of all managed houses
• Great working environment and great prospects!