Floor Supervisor – Hospitality Housekeeping Lead

HC Facility Management Limited; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel support services provider in Greater London seeks a Floor Supervisor to oversee housekeeping operations. The role requires prior supervisory experience in hospitality and strong knowledge of housekeeping processes. You will ensure cleanliness throughout guest premises while maintaining high standards of guest satisfaction and efficiency alongside the Head Housekeeper. Ideal candidates should possess strong time management skills and a commitment to delivering excellent customer service in a fast-paced environment.

Benefits

Up to 28 days paid holidays

Free Lunch on duty

Full on-site training

Career progression with an apprenticeship opportunity

Automatic enrolment into a workplace pension

Qualifications

• Prior supervisory experience in hospitality, specifically in housekeeping.
• Strong knowledge of housekeeping operations and team coordination skills.
• Physical ability to lift, bend, and stand for extended periods.

Responsibilities

• Oversee housekeeping department to ensure cleanliness.
• Organize staff rotas and support the Head Housekeeper.
• Comply with health and safety policies and record maintenance issues.

Skills

Strong time management skills

Attention to detail

Ability to work under pressure

Excellent customer service skills

Flexibility and willingness to learn

Ability to prioritize and multi-task

Job description

A leading hotel support services provider in Greater London seeks a Floor Supervisor to oversee housekeeping operations. The role requires prior supervisory experience in hospitality and strong knowledge of housekeeping processes. You will ensure cleanliness throughout guest premises while maintaining high standards of guest satisfaction and efficiency alongside the Head Housekeeper. Ideal candidates should possess strong time management skills and a commitment to delivering excellent customer service in a fast-paced environment.