Fixed Wire Service Manager

PHS Group plc; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hygiene and compliance services provider in the UK is seeking a Fixed Wire Service Manager for the North Region. The role involves managing engineer teams, ensuring productivity and service quality, and overseeing compliance with safety standards. Candidates should have strong leadership skills, technical expertise in electrical testing, and relevant qualifications. The position offers a competitive salary, benefits like a company vehicle, and opportunities for career development.

Benefits

Competitive salary with potential overtime

23 days holiday plus bank holidays

Pension scheme

Fully maintained company vehicle

Laptop and company phone

All parking fees covered

Technical support from internal team

Access to PHS Perks

Qualifications

• Experience managing a field team for at least 2 years.
• Flexibility to work 40 hours weekly, including evenings.
• Valid UK manual driving licence with 6 points or less.

Responsibilities

• Manage and monitor the activity of engineers.
• Conduct onsite audits and provide necessary training.
• Champion diversity and inclusion within the team.

Skills

Leadership

Electrical testing knowledge

Health & Safety understanding

Communication skills

Education

NVQ Level 3 or City & Guilds 2360/2330

City & Guilds 18th Edition qualification

City & Guilds 2391/2394 & 2395

IOSH Managing Safely

Level 3 management qualification

Job description

Fixed Wire Service Manager – North Region

Are you an experienced leader with a strong technical background in electrical fixed wire testing? Do you thrive on motivating teams, driving performance, and ensuring the highest standards of safety and service? If so, we’d love to hear from you.

Responsibilities

• Manage and monitor engineer activity, ensuring productivity targets and SLA compliance.
• Process PDA timesheets, verify site times, and oversee correct PDA usage.
• Monitor customer portal usage and address discrepancies in overtime and travel time submissions.
• Promote safe driving standards, review vehicle usage, and investigate poor driving practices.
• Manage employee absence, holidays, and sickness (short and long term).
• Conduct onsite audits (H&S, vehicle, technical) and provide training/support where needed.
• Oversee onboarding of new starters and probation reviews, ensuring leaver processes are followed.
• Champion diversity and inclusion across the workforce.

Qualifications

• Excellent technical knowledge of electrical testing and compliance services.
• Strong leadership skills to inspire and motivate teams.
• Logical decision-making ability and sound judgment.
• A solid understanding of Health & Safety in the workplace.
• Confident communication skills with clients and colleagues at all levels.

Benefits

• A competitive salary with potential overtime (evenings/weekends).
• 23 days holiday (plus bank holidays).
• Pension scheme.
• Fully maintained company vehicle (available for private use).
• Laptop and company phone.
• All parking fees and work-related expenses covered.
• Technical support from our internal team.
• Access to PHS Perks (discounts, wellbeing helpline, online GP, and more).
• Ongoing career development opportunities.

Required Qualifications & Experience

• NVQ Level 3 or City & Guilds 2360/2330 Part 1 & 2 (or equivalent Level 3 SQV).
• City & Guilds 18th Edition qualification.
• AM2.
• City & Guilds 2391/2394 & 2395.
• IOSH Managing Safely (or willingness to achieve).
• Relevant industry qualifications.
• Level 3 management qualification (or willingness to work towards).
• Valid UK manual driving licence with 6 points or less.
• Minimum 2 years’ experience managing a field team.
• Flexibility to work 40 hours per week, including evenings.
• Experience in electrical testing environments.

About PHS Group

Founded in 1963, PHS Group is the UK’s leading provider of hygiene and compliance services, operating across the UK, Spain, and Ireland. With over 120,000 customers and 300,000 locations, we deliver trusted services across multiple specialist businesses including Washrooms, Healthcare, Floorcare, Greenleaf, Besafe, Wastekit, and Compliance.

PHS Compliance

PHS Compliance supports over 2,000 UK and Irish businesses with electrical testing, installation, and asset management. With over 400 engineers nationwide, we are one of the few UK companies accredited to UKAS 17020 inspection body standards.

Values

At PHS, we value Ownership, Teamwork, Innovation, Integrity, Performance, and Expertise. We pride ourselves on diversity and inclusion, ensuring every employee can bring their true selves to work.

Join Us

If you’re ready to take the next step in your career and lead a team that delivers excellence in electrical compliance, apply today and become part of a company that puts people at the heart of its products.