Field Service Engineer - Norfolk/Suffolk

Tunstall Healthcare Group; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare technology provider is seeking a Field Service Engineer to deliver high-quality repair and maintenance services in customers' homes across Norfolk and Suffolk. The ideal candidate will have an NVQ Level 2 Electrical/Electronic qualification and strong interpersonal skills, particularly in working with vulnerable and elderly clients. Responsibilities include testing fire systems and maintaining various electronic products. This role comes with a company vehicle, fuel card, and out-of-hours opportunities.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Qualifications

• Proven experience as a Field Engineer, demonstrating various electrical and electronic skills.
• Desirable experience in a field-based role.
• Comfort with equipment maintenance/testing in home environments.

Responsibilities

• Provide repair and maintenance service for emergency lights and fire systems.
• Ensure exceptional customer relations with vulnerable and elderly clients.

Skills

Electrical/Electronic qualification at NVQ Level 2 or equivalent

Full Category B UK driving license (for manual vehicles)

Experience of testing Fire Systems

Strong communicator with excellent interpersonal skills

Good problem solving and analytical skills

Effective team working

Effective time management & planning skills

Comfortable working at heights and/or in confined dusty spaces

Experience of working with the elderly or vulnerable

Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover Norfolk or Suffolk.

A bit about us

Tunstall is a market-leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of around 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as: Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.

Key skills and experience

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license (for manual vehicles)
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem solving and analytical skills.
• Able to demonstrate effective team working.
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer

• Company vehicle
• Fuel card
• Overtime opportunities