Field Service Engineer

Briggs Equipment Group; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading provider of asset management solutions in the UK is seeking a Field Service Engineer in Northampton. The role involves attending customer locations, assessing work scope, and ensuring compliance with technical standards. Ideal candidates should have relevant technical qualifications and previous experience in a similar role, with strong problem-solving skills and the ability to work independently. The position offers a competitive salary, overtime, and various employee benefits, including a contributory pension scheme and health insurance.

Benefits

Overtime pay

Contributory pension scheme with employer contributions up to 6%

Profit share bonus based on business performance

Vehicle available for private use

Paycare and eyecare health scheme

High street discounts

Qualifications

• Previous experience within a similar role
• Understanding of hydraulic, mechanical and electrical principles
• Ability to work independently and under pressure

Responsibilities

• Attend customer locations to determine work scope and priorities.
• Liaise with controllers and customers regarding expected work.
• Identify root causes of breakdowns in a timely manner.
• Ensure compliance with engineering standards.
• Complete all related job documentation correctly.

Skills

Understanding customer needs

Ability to manage and prioritise workload

Ability to work independently and under pressure

Good understanding of hydraulic, mechanical and electrical principles

Education

Relevant technical qualification

Job description

The Opportunity: FieldService Engineer

Contract: Permanent

Location: Northampton

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.

The Impact you will have

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
• Ensuringall work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
• Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
• Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.
• Completingall related job and service documentation is correctly, with necessary signatures/documents obtained from the customer.

What will help you to excel in this role

• Relevant technical qualification
• Previous experience within a similar role
• Good understanding of hydraulic, mechanical and electrical principals
• The ability to work independently and under pressure
• The ability to manage and prioritise workload
• Understanding customer needs

What you can expect from us

• A base salary is based on a 40 hour working week
• Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
• Vehicle is available for private use if desired (tax to be paid)
• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6%
• Profitshare bonus based on business performance
• Paycare and eyecare health scheme
• High street discounts

What’s next

• If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
• Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
• If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met