Field Service Engineer

Power Electrics Ltd; Eastleigh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading generator service provider in Eastleigh is seeking an experienced Service Engineer to maintain and repair diesel generators. The role involves conducting site surveys and ensuring compliance with health and safety standards. Ideal candidates will possess a relevant technical qualification, strong communication skills, and experience in field service roles. Benefits include an EOT bonus scheme, training opportunities, and a comprehensive benefits package.

Benefits

EOT Bonus Scheme

Training and career progression

Holiday Buy & Sell Scheme

Company pension scheme

Private medical scheme

Life assurance scheme

23 days holiday (plus bank holidays)

Qualifications

• Relevant qualification in Mechanical or Electrical Engineering required.
• Proven experience in servicing and repairing generators is essential.
• Strong communication abilities and troubleshooting skills are necessary.

Responsibilities

• Perform routine servicing and maintenance of diesel generators.
• Diagnose faults and conduct repairs on customer and rental generators.
• Conduct site surveys to assess service needs and maintenance requirements.

Skills

Fault-finding skills

Effective communication

Independence

Teamwork

Education

Mechanical or Electrical Engineering qualification

Apprenticeship in Mechanical or Electrical Engineering

Tools

Generator sets experience (FG Wilson, Cummins)

Full driving licence

Job description

Power Electrics is a proud family company, dedicated to innovation, excellence, and customer service. We have grown from a small yard in 1963 to operating out of several locations across the country, and now with a fleet of over 2,500 generators. We continue to offer a specialist, single-source solution for diesel generator Hire, Service, and Parts.

Our employees are our greatest asset, and their dedication and enthusiasm have helped us to become so successful. Power Electrics are committed to providing a workplace that encourages growth and personal development for all employees. We recognise the value of our employees and the contribution they make.

What truly sets us apart is our people. As an Employee Ownership Trust, our team is at the heart of the organisation. This unique structure fosters a collaborative and supportive workplace, with the company in the hands of the employees who drive the business forward every day.

By investing in new research and technology, we’re providing our customers with reliable power that is increasingly sustainable and environmentally friendly. I t ’s certainly an interesting time to be working within the power generation industry.

What is the job?

This role offers a great opportunity for an experienced Service Engineer residing near the M4 corridor to join the South West's largest generator specialist. You will play a key role in supporting the Service Department by performing maintenance and repairs on customer-owned diesel generators and our rental fleet. This position requires a high degree of customer interaction and collaboration with various departments, so a strong customer service focus is essential.

What will you be doing in this role

Planned Maintenance and Service

• Perform routine servicing and maintenance of diesel generators for both customer-owned and rental equipment.

Service and Repairs

• Diagnose faults and carry out repairs on customer and rental generators, ensuring quick resolution of any issues.

Site Surveys

• Conduct site surveys as requested to assess service needs and maintenance requirements.

On-Call Duty

• Participate in the company’s on-call rota system to provide timely assistance during off-hours.

Health & Safety Compliance

• Follow the Company Health & Safety Policy, maintaining clean and orderly workspaces, including company vehicles.
• Comply with all aspects of the company ISO standards ISO 9001, ISO 45001, ISO 14001 and ISO 50001 procedures. Proactively contributing to our continuous improvement programme.

Skills and requirement

Technical Qualifications

• A relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, or Plant Maintenance (e.g., City & Guilds, BTEC)
• Alternatively, completion of an approved apprenticeship in Mechanical or Electrical Engineering
• Proven experience in servicing and repairing generator sets, particularly FG Wilson, Cummins, or similar (Essential)

Troubleshooting & Communication

• Strong fault-finding skills and effective communication abilities

Field Service Experience

• Prior experience working in a field service role (advantageous)

Driving & Licencing

• Full driving licence required
• Demonstrated ability to understand and meet customer requirements efficiently and effectively

Independence and Teamwork

• Capable of working independently and as part of a team

Competency Cards

• ECS/CSCS or CCNSG competency card preferred but not essential (training can be provided if necessary)

OVER TIME RATES

Rates apply to hours worked outside of standard times, as outlined below:

Days

Time

Rate

Monday to Friday

12 am to 4 am

8am to 5pm

5pm to Midnight

Double Time

Standard Time

Time and Half

SATURDAYS

12 am to 4 am

4 am to Midnight

Double Time

Time and Half

Sundays & Bank Holidays

All hours

Double Time

What we offer:

• EOT Bonus Scheme - you’ll benefit from the company’s success by receiving a share of its profits. This not only recognises your contributions but also develops a strong sense of ownership and motivation, making you an integral part of our journey.
• Training, upskilling, and career progression
• Holiday Buy & Sell Scheme
• Company pension scheme
• Private medical scheme – Power Electrics policy is that nobody should pay more than £100 excess to access any treatment
• Life assurance scheme - with access to more healthcare support and counselling services to help protect employees’ financial, emotional, and physical wellbeing
• 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days

Our philosophy:

At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the U.K.

If you do not hear from us within two working weeks, then your application has not been successful on this occasion.

NO AGENCIES

Apply Today

Full Name

Email Address

Address

Home Telephone

Role you are applying for

CV

Consent for storing submitted data

Yes I would like to receive marketing communications from Power Electrics*

*Sign up to receive our newsletter and special offer emails. You can unsubscribe at any time via the link in our emails. All emails are from Power Electrics. We promise we will not sell or give away your email address to any third parties. For more details on how we use your information, please see our Privacy Policy .