Field Officer: TV Licence Compliance & Outreach

Capita plc.; Southend-on-Sea; Hybrid; GBP 36,000; Full time

Job summary

A consulting and digital services company is looking for a Television Licence Field Officer to conduct door-to-door visits in Southend-on-Sea. The role involves explaining TV licence legislation to customers, recording visit details, and facilitating payment plans. Competitive salary of £35,237 and additional benefits include a company car allowance or a company car, flexible working hours, and 23 days of annual leave. Join a supportive team dedicated to keeping communities connected to their favorite live programs.

Benefits

Company car or car allowance

23 days’ holiday (rising to 29)

Employee benefits and insurance

Volunteering opportunities

Qualifications

• Excellent standard of both verbal and written English.
• Ability to make informed decisions based on customer reasoning.

Responsibilities

• Conduct door to door visits to properties where no TV licence is registered.
• Accurately record visit details and complete daily timesheets.
• Explain and sell the benefits of all licence payment schemes.

Skills

Strong interpersonal and communication skills

Physical mobility

Education

Full UK Driving Licence

Job description

A consulting and digital services company is looking for a Television Licence Field Officer to conduct door-to-door visits in Southend-on-Sea. The role involves explaining TV licence legislation to customers, recording visit details, and facilitating payment plans. Competitive salary of £35,237 and additional benefits include a company car allowance or a company car, flexible working hours, and 23 days of annual leave. Join a supportive team dedicated to keeping communities connected to their favorite live programs.