Field Manager

Sacmis; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home improvement company in the United Kingdom is looking for a Field Manager to oversee installation teams and ensure exceptional customer service. The successful candidate will have experience in the home improvement or construction industry and will be responsible for leading installation operations. This full-time role offers competitive salary, pension, and various employee benefits.

Benefits

Competitive salary

Pension

Company Car

31 days holiday

Paid time off for volunteering

Health and well-being benefits

Employee purchase scheme

Group perks and discounts

Qualifications

• Previous experience in a similar role within the home improvement or construction industry.
• Strong attention to detail and ability to monitor installation quality.
• Valid driver's license required.

Responsibilities

• Lead and organise installation teams.
• Monitor the performance of 6-7 installation teams.
• Handle customer queries regarding installations.

Skills

Knowledge of installation processes

Interpersonal skills

Organizational abilities

Job description

About Us

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.

The Role

We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams and inspecting works completed. At all times you will provide first-class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.

Key Responsibilities

• Deliver an exceptional customer experience, adhering to Anglian standards
• Monitor 6-7 installation teams to ensure timely and quality installations
• Provide support to installation teams to develop their skills and performance
• Handle customer installation queries or issues in a professional and timely manner to enable prompt account settlement upon completion of the job
• Ensure that installations are completed in line with H&S standards

What We're Looking For

• Knowledge of installation processes and best practices
• Good on-site presence; interpersonal skills, comfortable talking to customers
• Previous experience in a similar role within the home improvement or construction industry
• Strong organisational abilities with a keen attention to detail
• Valid driver's licence to travel as required within the region

Why Join Us?

• Competitive salary
• Pension
• Company Car
• 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)
• An additional paid day for your birthday
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources
• Heavily discounted employee purchase scheme on all Company products
• Group perks & discounts on most major high‑street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
• Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
• Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
• Employee recognition schemes

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management, Strategic Management Services

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.