Field IT Support Engineer – Regional Hardware & Network

Better; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading leisure management charity is looking for a Technical Support Engineer to join their Field Support Team in Swindon, UK. The successful candidate will ensure the ongoing operation of IT infrastructure, manage hardware and networks, and deliver high-quality support to colleagues. Key responsibilities include resolving hardware problems, maintaining documentation, and conducting field project work. The role offers a full-time permanent contract with various employee benefits, making it an exciting opportunity for those passionate about IT and community support.

Benefits

Good Pension schemes

Discounted gym membership

Health assurance

Flexible working options

Career development support

Qualifications

• Proven experience maintaining IT hardware and networks.
• Ability to produce documentation and maintain asset databases.
• Flexibility to work on multiple issues simultaneously.

Responsibilities

• Resolving IT hardware issues passed from first-line support.
• Maintaining and producing accurate technical documentation.
• Field project work related to equipment mobilization and upgrades.

Skills

Excellent written and verbal communication skills

Knowledge of PC hardware

Network configuration

Experience with Microsoft Windows 11

Ability to learn new technologies quickly

Tools

Microsoft Office

Remote Desktop Services

Job description

A leading leisure management charity is looking for a Technical Support Engineer to join their Field Support Team in Swindon, UK. The successful candidate will ensure the ongoing operation of IT infrastructure, manage hardware and networks, and deliver high-quality support to colleagues. Key responsibilities include resolving hardware problems, maintaining documentation, and conducting field project work. The role offers a full-time permanent contract with various employee benefits, making it an exciting opportunity for those passionate about IT and community support.