Fashion & Home Customer Assistant - Stellar Service

Marks & Spencer Plc; Royal Leamington Spa; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in Royal Leamington Spa seeks a passionate Customer Assistant to enhance customer experiences in their Clothing & Home section. The ideal candidate is a team player with high levels of customer service skills and comfort using digital tools. You will play a critical role in ensuring shopper satisfaction through outstanding service, maintaining store standards, and building strong relationships with customers. Be part of a progressive environment committed to diversity and inclusion.

Qualifications

• Committed to delivering excellent work with great attention to detail.
• Open to and acts upon feedback, asking for it regularly.
• Takes accountability for planning and managing own workload efficiently.

Responsibilities

• Serve our customers efficiently, both on the shop floor and at service points.
• Keep the store clean and tidy, ensuring that our shelves are stocked.
• Proactively engage with customers to understand their needs.

Skills

High levels of customer service

Strong communication skills

Good level of digital capability

Job description

A leading retail company in Royal Leamington Spa seeks a passionate Customer Assistant to enhance customer experiences in their Clothing & Home section. The ideal candidate is a team player with high levels of customer service skills and comfort using digital tools. You will play a critical role in ensuring shopper satisfaction through outstanding service, maintaining store standards, and building strong relationships with customers. Be part of a progressive environment committed to diversity and inclusion.