Facilities Coordinator

Spencer Marshall Ltd; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global integrated facilities management firm is seeking an experienced Facilities Coordinator to enhance workplace experiences. The role includes overseeing customer service standards, managing FM activities, and driving effective team collaboration. Candidates should have a background in Facilities Management, be proactive, and possess strong IT skills. This is a unique opportunity to work with top professionals and develop lasting relationships in a fast-paced environment.

Qualifications

• Experience in Facilities Management or Workplace Services.
• Ability to work under pressure, managing multiple tasks.
• Problem-solving skills and solutions oriented mentality.

Responsibilities

• Oversee Front of House / Workplace Experience to ensure customer service.
• Act as primary contact for FM related enquiries.
• Manage day-to-day FM activities and delivery partners.
• Ensure timely execution of planned and reactive work orders.
• Conduct site audits and inspections, ensuring compliance.
• Develop client relationships to drive workplace excellence.
• Collaborate with peers to share best practices.

Skills

Facilities Management or Workplace Services experience

Proactive, innovative and responsive

Able to multi-task and work under pressure

Problem solver and solutions oriented

IT Skills (Outlook, Excel, Word, Power Point)

Education

IOSH or Nebosh certification

Job description

We are working alongside a Global Integrated Facilities Management services firm. Our client works alongside some of the leading names in business and industry across the world. Our client delivers best in class Facilities Management services to a Global technology firm who occupy a modern workplace.

We are looking for an experienced Facilities Coordinator, who is client focused, someone who will drive the workplace experience from end to end. A Facilities Coordinator who is dedicated to providing their clients with the best possible workplace experience.

The key responsibilities of the role will be:

• Oversee Front of House / Workplace Experience – ensuring the highest standard of customer service.
• Primary contact for FM and workplace related enquiries
• Responsible for the day to day delivery of FM activities and management of FM delivery partners
• Drive FM delivery partners ensuring the timely execution of planned and reactive work orders in accordance with Service Level Agreements.
• Ensure compliance with health, safety and environmental requirements
• Support Regional FM in progression on projects additional to scope of contract
• Conduct site audits, inspections and daily floor walks as agreed
• Be visible to all users and develop client relationship and drive customer and workplace excellence.
• Liaise with FM delivery teams and site Landlord to schedule repairs and investigate faults
• Collaborate with peers across your peer group to share best practice
• Assist with reconfiguration of meeting rooms when required
• Assistance with small office moves

Skills and Experience

• Facilities Management or Workplace Services experience
• Proactive, innovative and responsive
• Able to multi-task, work under pressure, no two days are the same in Facilities Management!
• Problem solver and solutions orientated
• An IOSH or Nebosh would be a benefit but not essential
• IT Skills Outlook , Excel, Word, Power Point

This is a genuine opportunity to work with a progressive and innovative employer. They are a business pushing to the front of the Integrated FM world. You will make enduring professional relationships; you will work alongside some of the best FM professionals in the business. If you are focused on aspiration, they will embrace that.

SPENCER MARSHALL values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.