F&B Operations Duty Manager – Luxury Hotel

Splendid Hospitality Group; York and North Yorkshire; On-site; GBP 27,000 - 32,000; Full time

Job summary

A luxury hotel group in York seeks a dedicated Food and Beverage Operations Duty Manager to oversee all F&B outlets, ensuring service excellence and compliance with high standards. The ideal candidate will possess strong leadership skills, experience in a supervisory role within a luxury hotel, and knowledge of food safety regulations. Join a supportive team offering competitive benefits and the chance to contribute to a highly respected establishment.

Benefits

Fully funded and supported Apprenticeship programmes up to level 7

Supervisory and Management development training programmes

Discounts across the group on accommodation, food and drink

Discounted local car parking and bus travel

Complimentary meals while on shift

Employee referral scheme with incentive payment

Qualifications

• Experience working in a Food & Beverage environment.
• Proven track record in managing F&B operations in a hotel.
• Ability to manage guest relations effectively.

Responsibilities

• Oversee day-to-day F&B operations across all outlets during duty shifts.
• Ensure service areas meet luxury standards.
• Coordinate with managers and kitchen teams to maintain efficiency.
• Supervise and support F&B staff across all outlets.
• Manage guest issues and maintain high-quality service.
• Assist with events, ensure adherence to safety regulations.

Skills

Strong leadership and communication skills

Excellent guest service and problem-solving abilities

High attention to detail; commitment to 5 star standards

Ability to multi-task across multiple outlets

Commercial awareness (revenue, costs, KPIs)

Experience in a supervisory or duty management role within a 4 or 5 star hotel

Background in F&B Operations

Knowledge of UK food safety, health & safety, and licensing laws

Food Safety Level 2+ preferred

Job description

A luxury hotel group in York seeks a dedicated Food and Beverage Operations Duty Manager to oversee all F&B outlets, ensuring service excellence and compliance with high standards. The ideal candidate will possess strong leadership skills, experience in a supervisory role within a luxury hotel, and knowledge of food safety regulations. Join a supportive team offering competitive benefits and the chance to contribute to a highly respected establishment.