Experienced Onboarding Coordinator – Supported Living| Remote (UK) | £23,000 per annum

School Result; Remote; GBP 23,000; Full time

Job summary

A leading care organization in the UK is seeking an Experienced Onboarding Coordinator to manage the onboarding process for new hires. In this full-time remote role, you will ensure a smooth onboarding experience, handle compliance documentation, and support candidates throughout their journey. The ideal candidate will have strong organizational skills, excellent communication abilities, and relevant experience in HR or onboarding. A competitive salary and meaningful work in a compassionate environment are offered.

Benefits

Life insurance (2x salary)

24/7 GP access via Smart Health App

Employee Assistance Programme (EAP)

£500 refer-a-friend bonus

CPD-accredited induction and ongoing training

Recognition and rewards programme

33 days paid annual leave (including bank holidays)

Optional overtime and flexible working

Discounts at supermarkets and retailers

Pension scheme with NEST

Responsibilities

• Manage onboarding tasks including DBS checks, reference requests, and compliance documentation.
• Issue offer letters and employment contracts.
• Ensure all admin processes meet company policy and CQC standards.
• Provide payroll with accurate new starter documentation.
• Handle onboarding calls and queries with professionalism and empathy.
• Support candidates throughout the onboarding journey.
• Collaborate with HR and resourcing teams on wider projects and ad hoc tasks.

Skills

Excellent written and verbal communication skills

Strong organisational skills and attention to detail

Proactive and enthusiastic approach to workload

Confident multitasker who thrives under pressure

Proficient in Microsoft Word, Excel, and Outlook

Experience handling sensitive and confidential data

Positive, team-oriented attitude

Previous experience in onboarding, HR administration, or supported living

Familiarity with CQC compliance and Right to Work requirements

Education

GCSE Grade B/6 in English and Maths (or equivalent)

Job description

Experienced Onboarding Coordinator – Supported Living| Remote (UK) | £23,000 per annum

Aspirations Care Ltd is hiring an Experienced Onboarding Coordinator to join its in-house resourcing team. This full-time, remote role offers a competitive salary and the opportunity to make a meaningful impact by welcoming new colleagues into a compassionate, people-first care organisation. If you’re detail-oriented, proactive, and thrive in a fast-paced HR environment, this is your chance to help shape the future of supported living.

• Job Title: Onboarding Coordinator – In-House Resource Team
• Company: Aspirations Care Ltd
• Location: Remote (UK-based)
• Contract Type: Permanent
• Hours: Full-Time (Monday to Friday)
• Department: HR & Resourcing
• Closing Date: Rolling applications
• Reference: AC2

About Aspirations Care

Aspirations Care Ltd provides supported living services across the UK, helping vulnerable adults lead fulfilling lives. We’re committed to building inclusive teams and investing in our people through training, wellbeing support, and career development. Every colleague plays a vital role in delivering compassionate care and creating a workplace where everyone feels valued.

Role Overview

As Onboarding Coordinator, you’ll manage the full onboarding process for new hires, ensuring a smooth, compliant, and welcoming experience. You’ll handle pre-employment checks, contracts, documentation, and queries, working closely with HR colleagues to maintain high standards and support new starters from offer to induction.

Key Responsibilities

• Manage onboarding tasks including DBS checks, reference requests, and compliance documentation
• Issue offer letters and employment contracts
• Ensure all admin processes meet company policy and CQC standards
• Provide payroll with accurate new starter documentation
• Handle onboarding calls and queries with professionalism and empathyMaintain confidential personnel files and data records
• Support candidates throughout the onboarding journey
• Collaborate with HR and resourcing teams on wider projects and ad hoc tasks

Required Skills and Experience

• Excellent written and verbal communication skills
• Strong organisational skills and attention to detail
• Proactive and enthusiastic approach to workload
• Confident multitasker who thrives under pressure
• Proficient in Microsoft Word, Excel, and Outlook
• GCSE Grade B/6 in English and Maths (or equivalent)
• Experience handling sensitive and confidential data
• Positive, team-oriented attitude
• Previous experience in onboarding, HR administration, or supported living
• Familiarity with CQC compliance and Right to Work requirements

What We Offer

• Life insurance (2x salary)
• 24/7 GP access via Smart Health App
• Employee Assistance Programme (EAP)
• £500 refer-a-friend bonus
• CPD-accredited induction and ongoing training
• Recognition and rewards programme
• 33 days paid annual leave (including bank holidays)
• Optional overtime and flexible working
• Aspirations Perks: discounts at supermarkets and retailers
• Pension scheme with NEST

Aspirations Care Ltd is an equal opportunities employer. We welcome applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity. We are proud to offer fair pay, flexible working, and a workplace free from discrimination.

Safeguarding Commitment

All employment offers are subject to satisfactory references and an Enhanced DBS Disclosure. We are committed to safeguarding and promoting the welfare of the vulnerable adults we support.