Experience Strategist: Omnichannel CX Growth Leader

CACI Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading marketing and IT solutions organization in the UK is seeking an experienced Experience Strategist to drive customer experience strategy services. The successful candidate will possess strong omni-channel strategy experience and a solid understanding of data-driven customer marketing. You will work with notable brands, delivering best-in-class strategies and influencing senior stakeholders. This role demands a positive attitude and a proactive approach to client engagement and team collaboration.

Qualifications

• 5+ years of relevant industry experience.
• Ability to understand strategic challenges from client briefs.
• Demonstrable critical evaluation of strategic approaches.

Responsibilities

• Deliver best-in-class customer strategy and planning services.
• Grow existing client accounts with client services teams.
• Develop propositions that meet client needs for growth.

Skills

Omni-channel strategy experience

Data-driven customer marketing

Influencing senior stakeholders

Tools

Marketing cloud platform

Job description

A leading marketing and IT solutions organization in the UK is seeking an experienced Experience Strategist to drive customer experience strategy services. The successful candidate will possess strong omni-channel strategy experience and a solid understanding of data-driven customer marketing. You will work with notable brands, delivering best-in-class strategies and influencing senior stakeholders. This role demands a positive attitude and a proactive approach to client engagement and team collaboration.